---
title: Outreach Assistant at Serrato Corporation
description: Serrato Corporation is hiring for the Outreach Assistant role in Chicopee, MA.
  Pays $17–$20 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/outreach-assistant-at-serrato-corporation-01a0b3d7-697c-7c40-a728-7c4e58a77eba
date: 2026-09-28T04:23:10Z
og_description: Join Serrato Corporation as Outreach Assistant in Chicopee, MA. Pays $17–$20 per
  hour. Full-time role.
og_image: https://www.foundrole.com/og/mkfw54.png
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---

| | |
|---|---|
| **Company** | Serrato Corporation |
| **Location** | Chicopee, MA |
| **Salary** | $17/hr - $20/hr |
| **Type** | Full Time |
| **Posted** | Sep 22, 2026 |
## Description

**Primary Position Objective**

Responsible for performing administrative and clerical duties, maintaining all required documentation, reports and statistics for the project, reviewing all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications and other duties in compliance with government and management directives.

**Brief Description of Duties**

- Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
- Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available.
- Maintain calendar of events, schedules, appointments and take minutes of meetings.
- Coordinate meeting arrangements such as time, place, attendees and matter(s) to be discussed.
- Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
- Maintain correspondence control log and coordinate preparation of special reports.
- Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
- Act as liaison between the coordinator and staff, community contacts and the customer.
- Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
- Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance.
- Maintain data processing system and communications system.
- Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals.
- Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students.
- Perform other duties as assigned.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

- Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
- Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
- Knowledge of career
- High level of communication, interpersonal skills, and organizational skills.
- Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines.
- Ability to work in fast paced deadline-oriented situation.

**Experience**

One-year secretarial experience required.

**Education**

High school diploma or general education degree (GED) required. Associates in Business Degree preferred.

**Certificates/Licenses/Registration**

- Valid State Driver's License

**Benefits Offered**

- Paid Short Term / Long Term Disability and Basic Life Insurance.
- Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
- Paid Holidays
- Paid Time Off
- 401(k) retirement plan with company match
- Tuition Reimbursement
- Employee Assistance Counseling Service Programs Available

**Disclaimers**

- Serrato Corporation is an Equal Opportunity Employer

- Serrato Corporation conducts background checks and drug screens.
## Skills

- Adobe Acrobat
- Outreach
- Calendar Management
- Admissions Coordination
- Presentations
- Quality Control
- Microsoft Excel
- Deployment Strategy
- Clerical Skills
- Interpersonal Skills
- Microsoft Word
- Statistics
- Microsoft Outlook
- Basic Computer Skills
- Computer Literacy
- Contract Compliance
- Presentation Skills
- Auditing
- Secretarial Skills
- Microsoft Office
- Transcribing
- Job Development
- Counseling
- Microsoft PowerPoint
- Organizational Skills
- Communication
- Data Processing
## Benefits

- Financial Aid/Assistance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- 401(k) Plans
- Other Retirement and Savings
- Tax-Advantaged Accounts

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/outreach-assistant-at-serrato-corporation-01a0b3d7-697c-7c40-a728-7c4e58a77eba?utm_source=ai_markdown)

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