---
title: Operations Specialist Branch Records
description: Aveanna Healthcare is hiring for the Operations Specialist Branch Records role
  in Bala Cynwyd, PA. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/operations-specialist-branch-records-at-aveanna-healthcare-01a0cf9c-4e47-7825-9cd6-953912e59889
date: 2026-09-28T03:35:54Z
og_description: Join Aveanna Healthcare as Operations Specialist Branch Records in Bala Cynwyd,
  PA. Pays $18–$23 per hour. Full-time role.
og_image: https://www.foundrole.com/og/5xt4ia.png
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  - label: Home
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---

| | |
|---|---|
| **Company** | [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) |
| **Location** | Bala Cynwyd, PA |
| **Salary** | $18/hr - $23/hr |
| **Type** | Full Time |
| **Posted** | Sep 23, 2026 |
## Description

**Position Overview**  
The **Operations Specialist** responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.  

**Essential Job Functions**

**Personnel Activities:**  
o Ensures all caregiver personnel files are secure, accurate and complete  
o Verification and maintenance of caregiver credentials (licenses and certifications)  
o Creating and providing monthly evaluation and skills report to Director(s)  
o Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities  
o Coordinate with People Services on all unemployment claims  
o Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education

o Establish and maintain an orientation schedule for caregiver staff  
o Maintain accurate and up to date contact list of all active caregivers, including mailing log  
o Mail monthly schedule to patient’s home each month according to branch location guidelines

**Clinical Department Assistance Activities**

• Maintain integrity of client medical record (chronological and content) and file nursing-related documents in the client chart located in the office, includes thinning and filing  
• Participate in scanning and upload to client electronic medical records  
• Monitor compliance to policies and procedures including but not limited to nursing documentation.  
• Assist the corporate compliance department with surveys and audits as assigned.  
• Create and maintain supply of open charts  
• Maintain confidentiality of all employee/client records and information.  
• Data entry to Incident and Infection logs as assigned by nursing director  
• Performs additional duties as assigned  

Office Support Activities:  
o Scanning and/or filing of documentation and records  
o Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member  
o Mail distribution to appropriate staff member or department  
o Process invoices according to branch location guidelines  
o Office supply orders  
o Preform special projects as needed  

**Requirements**  
• High school diploma or GED  
• Proficient typing skills  
• Proficient Microsoft Office skills  

**Preferences**  
• Previous Human Resources experience  
• Private duty, home care or health care company experience  
• Advanced Microsoft Excel skills  
• Two (2) years general office experience  

**Other Skills/Abilities**  
• Must maintain company and employee confidentiality at all times  
• Must maintain professional boundaries at all times  
• Ability to remain calm and professional in stressful situations  
• Attention to detail  
• Time Management  
• Effective problem-solving and conflict resolution  
• Excellent organization and communication skills  

**Physical Requirements**  
• Must be able to speak, write, read and understand English  
• Occasional lifting, caring, pushing and pulling of up to 25 pounds  
• Must be able to lift 50 pounds  
• Prolonged walking, standing, bending, kneeling, reaching, twisting  
• Must be able to sit and climb stairs  
• Must have visual and hearing acuity  

**Environment**  
• Performs duties in an office environment during agency operating hours  
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions  
 **Other Duties**  
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
## Skills

- Home Care
- Microsoft Excel
- Filing
- Surveys
- Typing
- Confidentiality
- Conflict Resolution
- Data Entry
- Private Duty
- Time Management
- Microsoft Office
- English
- Human Resources
- Attention to Detail
- Communication
- Professional Boundaries
- Electronic Medical Record
- Regulatory Compliance
## Benefits

- Unpaid Leave

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/operations-specialist-branch-records-at-aveanna-healthcare-01a0cf9c-4e47-7825-9cd6-953912e59889?utm_source=ai_markdown)

## Related

- [More jobs at Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown)
- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)