--- title: Operations Specialist at Aveanna Healthcare description: Aveanna Healthcare is hiring for the Operations Specialist role in Wilkes Barre, PA. Pays $21–$22 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/operations-specialist-at-aveanna-healthcare-01a16034-f34e-7495-a968-85088395a647 date: 2026-11-15T01:26:44Z og_description: Join Aveanna Healthcare as Operations Specialist in Wilkes Barre, PA. Pays $21–$22 per hour. Full-time role. og_image: https://www.foundrole.com/og/y6faet.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) | | **Location** | Wilkes Barre, PA | | **Salary** | $21/hr - $22/hr | | **Type** | Full Time | | **Posted** | Oct 21, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Aveanna Healthcare sponsors H-1B visas. It filed 1 H-1B petition (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Aveanna Healthcare. ## Pay for similar jobs Most similar jobs pay $41,000 – $48,000 a year (median $44,000). ## Description ### Position Overview At Aveanna Healthcare, our mission is to deliver compassionate care that makes a real difference in people’s lives—and our Operations Specialists play a vital role in making that happen every day. As an **Operations Specialist**, you’ll be the organizational heartbeat of the office, supporting daily operations, personnel processes, and customer service needs. This is a dynamic, hands-on role ideal for someone who enjoys variety, thrives in a fast-paced healthcare environment, and takes pride in keeping things running smoothly behind the scenes. **Hourly Rate: $21–$22/hour** ### What You’ll Do #### Customer Service & Collaboration Serve as a welcoming point of contact for patient families, caregivers, clinicians, and community partners Provide exceptional service while building positive, professional relationships Partner with internal teams to enhance the overall patient and caregiver experience #### Physician Signature & Plan of Care Support Track and obtain signed Plans of Care (POCs) from physicians and other ordering providers Manage physician orders and documentation within **myUnity** Support clinical teams by assembling and submitting initial and re-certification POC packets Ensure timely and accurate physician approvals to support continuity of care #### Office & Location Support Coordinate daily office operations to maintain an organized, efficient, and professional workspace Manage documentation, records, and compliance tracking Coordinate logistics for meetings, events, and office activities Oversee office supplies, equipment, and facilities needs Answer incoming calls, distribute mail, and route messages appropriately Process invoices in accordance with branch guidelines Provide general administrative support as needed #### Personnel & Staffing Support Assist with onboarding, offboarding, and caregiver record maintenance Coordinate fingerprinting and compliance requirements Support recruiting activities Maintain accurate, secure caregiver personnel files, including licenses and certifications Prepare monthly evaluation and skills reports for leadership Serve as a backup for payroll processing when needed ### What We’re Looking For #### Required Qualifications High school diploma or GED Minimum of two (2) years of general office experience Strong typing and computer skills Proficiency with Microsoft Office #### Preferred Qualifications Experience in private duty, home care, or healthcare environments Advanced Microsoft Excel skills ### Skills & Abilities Excellent organization, communication, and time-management skills Strong attention to detail and follow-through Ability to remain calm, professional, and solution-focused in high-pressure situations Commitment to confidentiality and professional boundaries Effective problem-solving and conflict-resolution abilities ### Physical & Work Environment Ability to speak, read, write, and understand English Ability to sit, stand, walk, bend, reach, and climb stairs as needed Occasional lifting up to 25 pounds Office-based environment with occasional field visits Exposure to varied environments that may include allergens or other conditions ### Vaccine Requirement As an employer participating in Medicare and Medicaid programs, Aveanna Healthcare requires employees to comply with applicable health and vaccination requirements, with exemptions available for approved medical or religious reasons. ## Skills - Solution-Focused Brief Therapy - Payroll Processing - Onboarding - Employee Offboarding - Caregiving - Home Care - Microsoft Excel - Typing - Confidentiality - Fingerprinting - Conflict Resolution - Private Duty - Time Management - Medicare - Microsoft Office - English - Attention to Detail - Leadership - Maintenance - Communication - Recruitment - Professional Boundaries - Backup and Recovery - Vaccination - Medicaid ## Related - [More jobs at Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Freight & Shipping jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping?utm_source=ai_markdown)- [Operations Coordinator jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping/operations-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - 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