--- title: Operations Specialist at Aveanna Healthcare description: Aveanna Healthcare is hiring for the Operations Specialist role in Worcester, MA. Pays $20–$23 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/operations-specialist-at-aveanna-healthcare-01a14688-94e0-7b4e-a89a-a9f5b06d2737 date: 2026-11-15T01:26:44Z og_description: Join Aveanna Healthcare as Operations Specialist in Worcester, MA. Pays $20–$23 per hour. Full-time role. og_image: https://www.foundrole.com/og/q35fyl.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) | | **Location** | Worcester, MA | | **Salary** | $20/hr - $23/hr | | **Type** | Full Time | | **Posted** | Oct 16, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Aveanna Healthcare sponsors H-1B visas. It filed 1 H-1B petition (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Aveanna Healthcare. ## Pay for similar jobs Most similar jobs pay $41,000 – $48,000 a year (median $44,000). ## Description **Position Overview** As an Operations Specialist, you will be an integral part of the team, contributing to the seamless functioning of various office operations. This multifaceted role requires a versatile professional with expertise in customer service, personnel and operations support. The successful Operations Specialist will excel in a dynamic environment, demonstrating the ability to handle diverse tasks efficiently. **Essential Job Functions** \- Act as a point of contact for inquiries, providing exceptional service and fostering positive relationships with a diverse range of individuals, including patient families, caregivers, colleagues, and external stakeholders. \- Collaborate with teams to enhance overall customer satisfaction and experience. \- Physician signature management \* Track and obtain signed plans of care (POCs) from ordering medical personnel (e.g., Physician, Nurse Practitioner) \* Manage physician order tracking in myUnity \* Support clinical team in assembling initial POC packets and submitting for timely signatures.    * Assemble and submit re-certification POC packets with required paperwork and request physician      approval on behalf of clinical teams. \- Location Support    * Assist with coordination of day-to-day office operations, ensuring a well-organized and efficient workspace. \* Management and maintenance of documentation and records.    * Submission and tracking of requested documentation and records.    * Coordinate logistics for meetings, events and office functions.    * Oversee office supplies, equipment, and facilities to maintain optimal functionality.    * Assist in answering incoming calls and ensuring accurate messages are taken and given to the appropriate staff member.    * Mail distribution to appropriate staff member or department.    * Process invoices according to branch location guidelines.    * Perform other duties as needed to support location needs. \- Personnel Support    * Support various personnel functions, including onboarding, offboarding, and record-keeping.    * Coordinate fingerprinting needs for any relevant contracts to ensure timely completion.    * Assist with recruiting activities.    * Ensure the security, accuracy, and completeness of caregiver personnel files to include:    * Verifying and maintaining caregiver credentials (licenses and certifications).    * Creating and providing monthly evaluation and skills report to Director(s).    * Serve as a backup to payroll processes during the absence of the Client Experience Manager, Client \* Experience Coordinator or Executive Director as needed, ensuring continuity and accuracy in payroll operations. **Requirements** \- High school diploma or GED \- Two (2) years general office experience \- Proficient typing skills \- Proficient Microsoft Office skills **Preferences** \- Private duty, home care or health care experience \- Advanced Microsoft Excel skills **Other Skills / Abilities** \- Must always maintain company and employee confidentiality. \- Must maintain professional boundaries at all times. \- Ability to remain calm and professional in stressful situations. \- Attention to detail. \- Time Management \- Effective problem-solving and conflict resolution \- Excellent organization and communication skills **Physical Requirements** \- Must be able to speak, write, read, and understand English. \- Occasional lifting, carrying, pushing, and pulling of up to 25 pounds. \- Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting. \- Must be able to sit and climb stairs. \- Must have visual and hearing acuity. **Environment** \- Performs duties in an office environment with occasional field visits during agency operating hours \- Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions. **Other Dutie**s Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **Vaccine Requirement** As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. ## Skills - Office Management - Microsoft Excel - Typing - Confidentiality - Conflict Resolution - Time Management - Immunization Administration - Medicare - Coordinating - Microsoft Office - English - Attention to Detail - Communication - Proof of Concept Development - Professional Boundaries - Customer Service - Medicaid ## Related - [More jobs at Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) - [Logistics & Transportation jobs](https://www.foundrole.com/careers/logistics-and-transportation?utm_source=ai_markdown)- [Freight & Shipping jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping?utm_source=ai_markdown)- [Operations Coordinator jobs](https://www.foundrole.com/careers/logistics-and-transportation/freight-and-shipping/operations-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76199 jobs - [Home Health Care Services](https://www.foundrole.com/sectors/healthcare/home-health-care-services?utm_source=ai_markdown) — 50184 jobs - [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) — 3234 jobs - [Worcester, MA](https://www.foundrole.com/locations/us/massachusetts/worcester?utm_source=ai_markdown) — 2100 jobs ## Related pages - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76199 jobs - [Home Health Care Services](https://www.foundrole.com/sectors/healthcare/home-health-care-services?utm_source=ai_markdown) — 50184 jobs - [Aveanna Healthcare](https://www.foundrole.com/companies/aveanna-healthcare?utm_source=ai_markdown) — 3234 jobs - [Worcester, MA](https://www.foundrole.com/locations/us/massachusetts/worcester?utm_source=ai_markdown) — 2100 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)