--- title: Network Operations Engineer II at Astreya in Denver, CO description: Astreya is hiring for the Network Operations Engineer II role in Denver, CO. Pays $73K–$115.2K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/network-operations-engineer-ii-at-astreya-01a0b3af-8b01-70d9-9248-a6a884bb10bc date: 2026-09-28T04:21:39Z og_description: Join Astreya as Network Operations Engineer II in Denver, CO. Pays $73K–$115.2K per year. Full-time, on-site role. og_image: https://www.foundrole.com/og/wyfv8o.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Astreya](https://www.foundrole.com/companies/astreya?utm_source=ai_markdown) | | **Location** | Denver, CO | | **Salary** | $73K/yr - $115.2K/yr | | **Type** | Full Time | | **Posted** | Sep 22, 2026 | ## Description **Network Operations Engineer II - Client Onsite** **Work Location: Denver, CO** Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed data center network. This role requires deep expertise in network infrastructure, routing, switching, troubleshooting, and operational support. The Tier 2 Engineer serves as the primary escalation point for Tier 1 engineers, taking ownership of complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations. **Key Responsibilities** **Advanced Network Operations & Troubleshooting** - Operate and troubleshoot a globally based Data Center network, including routing and switching devices. - Perform fault isolation and resolution, diagnosing Layer 1–3 network issues. - Take ownership of escalated cases from Tier 1 engineers, ensuring a successful resolution. - Manage and escalate critical events, communicating clearly and concisely with stakeholders. - Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling. - Detect and diagnose various error/failure conditions across an array of network device types. - Provide hands-on support for network incidents, collaborating with engineering teams when required. **Incident Response & Escalation Support** - Provide Tier 2 support for all Data Center Network Repair issues, assisting Tier 1 engineers with advanced troubleshooting. - Serve as the escalation point-of-contact during business hours, handling troubleshooting, tooling, and process issues. - Coordinate with DC facilities teams on maintenance activities impacting network infrastructure. - Own incident response processes, including escalations to higher-level support teams when necessary. - Rapidly respond to major network incidents, supporting SEV initiation and resolution processes. **Network Monitoring & Optimization** - Monitor the DC network infrastructure ticket queues, ensuring timely and accurate responses to alerts. - Track and document incident resolution steps, maintaining accurate logs in ticketing systems. - Proactively identify and resolve network performance issues, optimizing existing configurations. - Develop and maintain network change documentation, including VLAN, subnet, and DNS modifications. **Automation & Continuous Improvement** - Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements. - Identify areas for automation to improve efficiency. - Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs. - Support network optimization efforts, participating in capacity planning and scaling initiatives. **Process & Asset Management** - Document and optimize operational processes and procedures, ensuring alignment with best practices. - Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements. - Ensure accurate inventory and documentation in collaboration with audit and asset management teams. - Monitor tickets for adherence to SLAs, ensuring prompt issue resolution. **Required Qualifications & Skills** **Technical Skills** - Expertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols (BGP, OSPF, MPLS, etc.). - Strong experience troubleshooting Layer 1–3 network issues in a large-scale production environment. - Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). - Advanced knowledge of troubleshooting IP transport/transmission networks and transceivers. - Experience capturing and analyzing network traffic for troubleshooting. - Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent). **Soft Skills & Work Ethic** - Strong analytical skills, problem-solving mindset, and ability to work autonomously. - Excellent communication and documentation skills for incident tracking and resolution. - Proven ability to work in a fast-paced, mission-critical environment. - Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues. **Experience & Education** - Bachelor’s degree in Computer Science, Networking, or a related field. Equivalent work experience will also be considered. - 5+ years of network operations experience, with a focus on Data Center networks. - Preferred Certifications: * CCNP (Cisco Certified Network Professional) * JNCIP (Juniper Networks Certified Internet Professional) * ITIL v4 (for incident and service managemen**t)** **Salary Range** $72,960.00 - $115,200.00 USD (Salary) - *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.* - *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.* **Astreya** **offers comprehensive** **benefits to all Regular, Full-Time Employees,** **including:** - Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only - Dental provided through UHC - Nationwide Vision provided by UHC - Flexible Spending Account for Health & Dependent Care - Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) - Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera - Corporate Wellness Program provided by Goomi Group - Employee Assistance Program - Wellness Days 401k Plan - Basic and Supplemental Life Insurance - Short Term & Long Term Disability - Critical Illness, Critical Hospital, and Voluntary Accident Insurance - Tuition Reimbursement (available 6 months after start date, capped) - Paid Time Off (accrued and prorated, maximum of 120 hours annually) - Paid Holidays - Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law ## Skills - Service-Level Agreement - Escalation Management - Problem Resolution - Technical Support - ServiceNow - Nagios - Fault Diagnosis - Cabling - Cisco Certified Network Professional - Message Queues - Transmission - Routing and Switching - Performance Measurement - Analytical Skills - Problem Solving - Juniper Networks - Automation - Procurement of ICT Network Equipment - ITIL - Electrical Equipment Components - Virtual Local Area Network (Vlan) - Open Shortest Path First OSPF - Data Center Networking - JIRA - SolarWinds - Data Centers - Network Routing Protocols - Network Optimization - Network Infrastructure - Network Routing - Hardware Troubleshooting - PRTG Network Monitor - Incident Response - Auditing - Asset Management - Diagnostics - Standard Operating Procedures (Sop) - Technical Documentation - Patch Panels - Computer Science - Return Merchandise Authorization - Incident Management - Border Gateway Protocol BGP - Domain Name System - Refining - Network Monitoring - Communication - Multiprotocol Label Switching MPLS - Transceiver - Network Operations - Capacity Planning ## Benefits - Financial Aid/Assistance - Professional Development - Mental Health - Health and Wellness Programs - Health Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - 401(k) Plans - Tax-Advantaged Accounts - Voluntary Supplemental Insurance ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/network-operations-engineer-ii-at-astreya-01a0b3af-8b01-70d9-9248-a6a884bb10bc?utm_source=ai_markdown) ## Related - [More jobs at Astreya](https://www.foundrole.com/companies/astreya?utm_source=ai_markdown) - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)