--- title: Membership Coordinator at YMCA of Southwest Florida description: YMCA of Southwest Florida is hiring for the Membership Coordinator role in Punta Gorda, FL. Part-time role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/membership-coordinator-at-yacademy-01a17f04-8a79-7ee9-8a7a-051d070b7a3a date: 2026-11-14T12:41:30Z og_description: Join YMCA of Southwest Florida as Membership Coordinator in Punta Gorda, FL. Pays $17–$19 per hour. Part-time role. og_image: https://www.foundrole.com/og/ijzoe0.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | YMCA of Southwest Florida | | **Location** | Punta Gorda, FL | | **Salary** | $17/hr - $19/hr | | **Type** | Part Time | | **Posted** | Oct 27, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for YMCA of Southwest Florida. - **E-Verify:** No E-Verify enrollment on record for YMCA of Southwest Florida. ## Pay for similar jobs Most similar jobs pay $44,000 – $49,000 a year (median $47,000). ## Description **POSITION SUMMARY:** This position is responsible for leading the Welcome Center and membership services staff on a day-to-day basis providing the highest quality of member and participant satisfaction. Duties still include those of a membership services staff person, (serving members and guests, maintaining member service control, answering the telephone, answering member questions, and performing various clerical duties) with additional supervisory tasks as follows. **ESSENTIAL FUNCTIONS:** - Assist with the hiring, supervision and evaluation of Welcome Center and KidZone staff, including staff scheduling and bi-weekly timesheet review and approval. - Train and onboard new staff to include overseeing completion of YUSA Leader Certification requirements. The Leader Certification is comprised of six learning experiences that can be completed in any order. - YMCA of Southwest Florida New Employee Orientation within 30 days of hire (Includes Living Our Cause for Frontline Leaders workshop).* - Introduction to the Y’s Cause and Culture (eLearning) - Y’s Way to Service and Engagement (eLearning) - I Hear You: Service with CARE (eLearning) - Orientation to Diversity, Inclusion & Global (eLearning) **Employees unable to attend may satisfy these criteria by attending both eLearnings on YLink-* - *New Employee Orientation and Living Our cause for Frontline Leaders* - Implement and report daily membership goals. - Sales and renewals - Lead Tracking - Ensure new members are provided the opportunity to schedule a wellness orientation and participate in Point of Enrollment giving. - Assist in implementing member engagement and appreciation events and projects. - Assist in review of membership satisfaction survey and implementing response and improvement action plans as necessary. - Implement member recovery strategies to retain members prior to termination. - Assist in completing Quick Checks for Welcome Center, KidZone and Wellness Center as directed. - Ensure staff certifications and trainings are current. - Regularly scheduled meetings with supervisor to enhance the growth of the front desk - Communicate effectively with staff to ensure their needs are being met - Attend Association Membership Cabinet meetings as scheduled - Serve as liaison between members and program leaders - Support scholarship application review and determination - Uphold all staff safety requirements including cleaning protocols throughout the day and ensure adequate supply of cleaning and first aid supplies are always on hand. - Meet and greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; conduct facility tours and ensure the security of the facility enforcing policy regarding visitors. - Receipt money transactions and program sign-ups - Ensure up to date branch program information is always available for Welcome Center staff. - Handle and solve member complaints - Make Coffee, Keep Member Lounge area tidy - Additional duties as assigned by supervisor **QUALIFICATIONS:** - Must be at least 18 years or older - Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association’s policies on background screening - One to two years prior customer service experience - Computer experience - Excellent verbal and written communication skills - Professional appearance and behavior - Able to prioritize and meet deadlines - Able to maintain confidentiality - Positive attitude - Must be a self starter, with high energy and a positive attitude - Adhere to drug/alcohol/smoke free workplace policy - Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: https://info.flclearinghouse.com **CERTIFICATIONS AND TRAINING REQUIREMENTS:** - Some college experience preferred - CPR and First Aid Certifications required - Completion of YMCA of the USA Child Abuse and Neglect class - Completion of the YMCA’s Blood Borne Pathogens training - Staff Safety Requirements/Cleaning Protocols - Additional training classes as recommended by Supervisor ## Skills - Smoke Testing - Lathes - SQL Server Always On Availability Groups - Self-Motivation - Onboarding - Cleaning - Supervision - Confidentiality - Cardiopulmonary Resuscitation (Cpr) - Member Engagement - Level 2 Background Check - Lead Tracking - Pathogenic Microorganisms - First Aid - Communication - Sales - Customer Service ## Related - [Social Services & Nonprofits jobs](https://www.foundrole.com/careers/social-services-and-nonprofits?utm_source=ai_markdown)- [Community Services jobs](https://www.foundrole.com/careers/social-services-and-nonprofits/community-services?utm_source=ai_markdown)- [Community Engagement Coordinator jobs](https://www.foundrole.com/careers/social-services-and-nonprofits/community-services/community-engagement-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Florida](https://www.foundrole.com/locations/us/florida?utm_source=ai_markdown) — 159185 jobs - [Wellness and Fitness](https://www.foundrole.com/sectors/healthcare/wellness-and-fitness?utm_source=ai_markdown) — 17494 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)