---
title: Member Service Representative
description: YMCA of Greater Rochester is hiring for the Member Service Representative role
  in Corning, NY. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/member-service-representative-at-rochesterymca-org-01a0ce6b-4326-7fe3-9328-c963ca5f7b99
date: 2026-09-28T21:32:50Z
og_description: Join YMCA of Greater Rochester as Member Service Representative in Corning, NY.
  Pays $17 per hour. Part-time, on-site role.
og_image: https://www.foundrole.com/og/58b7ia.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | YMCA of Greater Rochester |
| **Location** | Corning, NY |
| **Salary** | $17/hr |
| **Type** | Part Time |
| **Posted** | Sep 23, 2026 |
## Description

**$17/hr. and a Free YMCA Membership**

**20-25 Hours per Week**

Under the direction of the Membership Director, the Member Service Representative ensures a positive initial engagement experience for all who enter the YMCA, making an effort to connect them with appropriate staff and fellow members. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.

**RESPONSIBILITIES:**

• Ensure a positive initial engagement experience for all who enter the YMCA.

• Answer phone within three rings using the proper YMCA greeting, and takes complete messages.

• Scan all membership ID cards and ensure membership is current.

• Engage prospective members and has the ability to sell memberships, and programs.

• Efficiently and accurately answer questions and complaints from members and the general public both in person and over the telephone.

• Is familiar with and carries out emergency procedures, building rules and regulations.

• Responsible for all monies received on assigned shift and ensures that they are accurately recorded and locked in the safe.

• Keep accurate, detailed records of all transactions, incident reports and other necessary documentation; reconciles all cash, check and charge transactions to balance shift report.

• Maintain a well-presented facility with a high level of responsiveness in regards to cleanliness and repair.

• Attend all required meetings and training.

• Maintain required certifications.

• All other duties as assigned.

**•** Must be at least 18 years of age and possess a high school diploma or GED.

• Prior experience working in a high volume, member-focused environment.

• Possess excellent interpersonal and communication skills.

• Basic computer skills are essential.

• Must possess CPR/AED and First Aid certifications or have the ability within 60 days of employment**.**

**PHYSICAL REQUIREMENTS****:**

- Must be able to stand for the duration of the shift.
- Must be able to bend and stoop occasionally.
- Must be able to lift 15 pounds occasionally.
## Skills

- Emergency Procedures
- Balance Sheet
- Cleanliness
- Automated External Defibrillator
- Building Codes
- Interpersonal Skills
- Cardiopulmonary Resuscitation (Cpr)
- Incident Reporting
- Basic Computer Skills
- Communication

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/member-service-representative-at-rochesterymca-org-01a0ce6b-4326-7fe3-9328-c963ca5f7b99?utm_source=ai_markdown)

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