--- title: Medical Office Assistant description: Aunt Martha's Health & Wellness is hiring for the Medical Office Assistant role in Aurora, IL. See the full description and apply. type: job url: https://www.foundrole.com/jobs/medical-office-assistant-at-aunt-marthas-health-and-wellness-01a10e55-4e3e-7670-8470-bf742c484a2b date: 2026-11-14T08:15:47Z og_description: Join Aunt Martha's Health & Wellness as Medical Office Assistant in Aurora, IL. Pays $17.5–$18.8 per hour. Full-time role. og_image: https://www.foundrole.com/og/8seoax.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Aunt Martha's Health & Wellness | | **Location** | Aurora, IL | | **Salary** | $17.5/hr - $18.8/hr | | **Type** | Full Time | | **Posted** | Nov 14, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Aunt Martha's Health & Wellness. - **E-Verify:** No E-Verify enrollment on record for Aunt Martha's Health & Wellness. ## Pay for similar jobs Most similar jobs pay $51,000 – $58,000 a year (median $57,000). ## Description **Location:** 2124 Ogden Ave, Aurora, IL 60504, USA **(Base location 3 days/week; floating 2 days/week to regional locations including Carpentersville, Woodstock, and Joliet West)** **Compensation:** $17.50 – $18.80 / hour **Employment Type:** Full-Time ## About Aunt Martha’s Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are dedicated to creating environments that allow us to do what we do best—provide accessible healthcare and wellness services. ## Position Summary Under the direct supervision of the Nurse Manager, the Administrative Medical Office Assistant provides frontline administrative support to patients, clinical staff, and health center operations. **This role is based at our Aurora health center 3 days per week, with 2 days per week floating to support other regional locations (including Carpentersville, Woodstock, and Joliet West).** This position is responsible for patient registration, appointment scheduling, insurance verification, collection of co-pays and deductibles, and ensuring a welcoming, organized, and efficient front office experience across our health centers. The ideal candidate demonstrates strong customer service skills, attention to detail, professionalism, **reliable transportation for regional travel**, and the ability to manage multiple administrative tasks in a fast-paced healthcare environment. ## Key Responsibilities - Uphold patient confidentiality and ethical behavior in alignment with Aunt Martha’s policies. - Provide administrative support to the health center and assist patients, visitors, and staff in a professional manner. - **Support health centers within the designated region, working 3 days/week at the primary Aurora base and floating 2 days/week to other locations (e.g., Carpentersville, Woodstock, Joliet West) as needed.** - Actively participate in daily team huddles to support clinic operations. - Register new and returning patients using the electronic health record (EHR) system, ensuring completion of all required forms and accurate data entry. - Verify insurance eligibility and income, and upload required documentation into the EHR. - Refer uninsured or underinsured patients to enrollment specialists for insurance support. - Answer phone calls professionally and courteously, route communications appropriately, and document all interactions in the EHR. - Schedule, reschedule, and cancel appointments as needed. - Conduct reminder and follow-up calls for missed appointments per protocol. - Process patient check-outs, including collecting payments, issuing receipts, submitting claims, and scheduling follow-up visits as directed by clinical staff. - Complete administrative tasks, phone messages, patient cases, and eligibility reviews by the end of business each day. - Perform daily cash reconciliation and end-of-day batch closing accurately. - Process medical record requests within established timeframes. - Collect and distribute internal and external mail. - Complete all required Core Curriculum training. - Perform additional duties as assigned. ## Qualifications ### Education & Experience - High school diploma or GED required. - At least one year of previous customer service experience required. - Previous experience as a Medical Office Assistant, Administrative Assistant, Patient Access Representative, Front Desk Representative, or in a healthcare setting is strongly preferred. ### Additional Requirements - **Reliable transportation required (must be able to travel to regional float locations 2 days/week).** - Bilingual (English/Spanish) skills are a plus. - Flexibility to work evening hours, weekends, and scheduled holidays as needed. ## Compensation and Benefits - Competitive pay rate: **$17.50 – $18.80 / hour** - Health, Dental, and Vision Insurance - Disability and Life Insurance - Paid Vacation, Sick Days, and Holidays - Retirement Plan - Employee Assistance Program (EAP) - Employee discounts on services such as cell phones, restaurants, and more ## Skills - Patient Access - Bilingual - Administrative Support - Cash Reconciliation - Confidentiality - Patient Registration - Data Entry - Front Office - Administrative Skills - English - Attention to Detail - Appointment Scheduling Software - Spanish - Insurance Verification - Communication - Electronic Health Records (Ehr) - Customer Service - Medical Office Administration ## Benefits - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Discounts/Reimbursements - Paid Time Off (Pto) - Sick Leave - Other Retirement and Savings ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Patient Care Technician jobs](https://www.foundrole.com/careers/healthcare-and-medicine/patient-care-technicians?utm_source=ai_markdown)- [Medical Assistant jobs](https://www.foundrole.com/careers/healthcare-and-medicine/patient-care-technicians/medical-assistant?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 386231 jobs - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 101629 jobs - [Aurora, IL](https://www.foundrole.com/locations/us/illinois/aurora?utm_source=ai_markdown) — 1612 jobs ## Related pages - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 386231 jobs - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 101629 jobs - [Aurora, IL](https://www.foundrole.com/locations/us/illinois/aurora?utm_source=ai_markdown) — 1612 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)