--- title: Legal Response Specialist at Perplexity description: Perplexity is hiring for the Legal Response Specialist role in San Francisco, CA. Pays $100K–$115K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/legal-response-specialist-at-perplexity-01a16a43-c217-7b0f-93bf-8a71c0c73ea6 date: 2026-11-15T01:26:44Z og_description: Join Perplexity as Legal Response Specialist in San Francisco, CA. Pays $100K–$115K per year. Full-time, hybrid role. og_image: https://www.foundrole.com/og/xstlvn.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Perplexity](https://www.foundrole.com/companies/perplexity?utm_source=ai_markdown) | | **Location** | San Francisco, CA (Hybrid) | | **Salary** | $100K/yr - $115K/yr | | **Type** | Full Time | | **Posted** | Oct 23, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Perplexity sponsors H-1B visas. It filed 28 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** Perplexity uses E-Verify. ## Pay for similar jobs Most similar jobs pay $138,000 – $252,000 a year (median $195,000). ## Description We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests. You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed. ## Responsibilities - Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures. - Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information. - Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review. - Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures. - Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval. - Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing. - Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes. - Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out. - Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC. ## Requirements - 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company. - Experience handling legal, privacy, or law enforcement requests. - Working knowledge of GDPR, CCPA, and data subject requests. - Judgment about when to involve Legal or GRC, and care with confidential and privileged information. - Clear writing, including in sensitive customer conversations. - Ability to manage competing deadlines and follow through without reminders. - Experience improving support processes with technical teams, including automation and AI safeguards. ## Nice to have - Experience with Intercom, Decagon, Linear, or Kodex. - Paralegal, privacy, or compliance experience or certification. - Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA. - Familiarity with AI products or data tools for case reviews. ## Skills - Escalation Management - Technical Support - SOC 2 Compliance - Security Questionnaires - Trust and Safety - Intercom - Data Management - Backlog Management - Health Insurance Portability And Accountability Act (Hipaa) Compliance - Automation - Artificial Intelligence - GDPR - Linear - ISO/IEC 27001 Certification - California Consumer Privacy Act (Ccpa) - Data Subject Access Requests (Dsar) - Writing - Data Protection Agreements - Paralegal - Backup and Recovery ## Related - [More jobs at Perplexity](https://www.foundrole.com/companies/perplexity?utm_source=ai_markdown) - [Legal & Compliance jobs](https://www.foundrole.com/careers/legal-and-compliance?utm_source=ai_markdown)- [Paralegal & Legal Support jobs](https://www.foundrole.com/careers/legal-and-compliance/paralegal-and-legal-support?utm_source=ai_markdown)- [Legal Support Specialist jobs](https://www.foundrole.com/careers/legal-and-compliance/paralegal-and-legal-support/legal-support-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260757 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118921 jobs - [San Francisco, CA](https://www.foundrole.com/locations/us/california/san-francisco?utm_source=ai_markdown) — 27904 jobs - [Perplexity](https://www.foundrole.com/companies/perplexity?utm_source=ai_markdown) — 233 jobs ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260757 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118921 jobs - [San Francisco, CA](https://www.foundrole.com/locations/us/california/san-francisco?utm_source=ai_markdown) — 27904 jobs - [Perplexity](https://www.foundrole.com/companies/perplexity?utm_source=ai_markdown) — 233 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)