--- title: Lead Patient Account Rep HB at UR Thompson Health description: UR Thompson Health is hiring for the Lead Patient Account Rep HB role in Canandaigua, NY. See the full description and apply. type: job url: https://www.foundrole.com/jobs/lead-patient-account-rep-hb-at-ur-thompson-health-01a1d00b-b114-7041-b525-a297df85b384 date: 2026-11-15T01:26:44Z og_description: Join UR Thompson Health as Lead Patient Account Rep HB in Canandaigua, NY. Pays $22–$27 per hour. Full-time, hybrid role. og_image: https://www.foundrole.com/og/43pi7q.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [UR Thompson Health](https://www.foundrole.com/companies/thompson-health?utm_source=ai_markdown) | | **Location** | Canandaigua, NY (Hybrid) | | **Salary** | $22/hr - $27/hr | | **Type** | Full Time | | **Posted** | Nov 12, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for UR Thompson Health. - **E-Verify:** No E-Verify enrollment on record for UR Thompson Health. ## Pay for similar jobs Most similar jobs pay $39,000 – $40,000 a year (median $40,000). ## Description **Schedule:** Full time, Mon-Fri, Days ***Remote/hybrid available once fully trained at managers discretion. Must reside in the states of New York or Pennsylvania.** **Main Function:** - Performs all functions of a Patient Account Representative as well as assists the Manager in providing support to Patient Account Representatives. - Serves as a point of contact for answering questions and helping solve problems. - Coordinates scheduling coverage. - Provides outstanding service to all patients, visitors, internal and external customers. - Demonstrates a positive and professional image at all times - Provides input to the Manager for associate performance evaluations. - Independently monitors and controls accounts receivable of third party payers. - Will review and complete all assigned work-queues daily, and communicate and coordinate with appropriate departments when necessary to address claim questions/issues. - Compile AR reports for monitoring of specific payer area weekly/monthly. - Reconciles accounts timely and accurately. - Communicates and resolves issues with internal and external customers regarding payer specific requirements in registration, referrals, charges, and coding affecting the submission and payment of hospital claims. - Maintains knowledge of payer regulations, contract provisions, and all manual and electronic procedures in both submission and remittances. - Completes other tasks assigned by Manager. **Qualifications / Experience:** - At least 1 year experience as a Patient Account Representative is required; 3-4 years of previous medical billing experience is preferred. - Familiarity with all payers, payer claim forms, and EOBs required. - Excellent communication skills, both written and verbal. - Excellent public/patient relations skills. - Strong organizational skills. - A willingness to learn and pursue excellence. - Skills in using Outlook, Word, Excel; navigating websites; strong typing abilities. **Education**: - Associates Degree preferred or 3-5 years work related experience required - Medical terminology desired. ICD-10/CPT coding experience strongly desired. **Pay Range:** $22.00 - $27.00 **Starting Pay:** Based on experience ***Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply*** ## Skills - Patient Relations - CPT Coding - Performance Management - Willingness To Learn - Microsoft Excel - Medical Billing - Typing - Microsoft Word - Microsoft Outlook - Icd-10 Coding - Organizational Skills - Medical Terminology - Communication ## Related - [More jobs at UR Thompson Health](https://www.foundrole.com/companies/thompson-health?utm_source=ai_markdown) - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Patient Access Representative jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/patient-access-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 385445 jobs - [New York](https://www.foundrole.com/locations/us/new-york?utm_source=ai_markdown) — 150100 jobs - [UR Thompson Health](https://www.foundrole.com/companies/thompson-health?utm_source=ai_markdown) — 125 jobs ## Related pages - [Hospitals and Health Care](https://www.foundrole.com/sectors/healthcare/hospitals-and-health-care?utm_source=ai_markdown) — 385445 jobs - [New York](https://www.foundrole.com/locations/us/new-york?utm_source=ai_markdown) — 150100 jobs - [UR Thompson Health](https://www.foundrole.com/companies/thompson-health?utm_source=ai_markdown) — 125 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)