--- title: Lab Manager I at Solutions3 in Arlington, VA description: Solutions3 is hiring for the Lab Manager I role in Arlington, VA. Pays $56K–$66K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/lab-manager-i-at-solutions3-01a16a66-391e-7ed8-abc4-6b255046c55c date: 2026-11-15T01:26:44Z og_description: Join Solutions3 as Lab Manager I in Arlington, VA. Pays $56K–$66K per year. Full-time, on-site role. Requires 3+ years of experience. og_image: https://www.foundrole.com/og/hgz2bf.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Solutions3 | | **Location** | Arlington, VA | | **Salary** | $56K/yr - $66K/yr | | **Type** | Full Time | | **Posted** | Oct 23, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Solutions3. - **E-Verify:** No E-Verify enrollment on record for Solutions3. ## Pay for similar jobs Most similar jobs pay $88,000 – $125,000 a year (median $103,000). ## Description **Title:** **Lab Manager I** **Description:**  Solutions³ LLC is supporting a U.S. Government customer provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Solutions³ LLC is seeking a **Technical Engagement Network** **(TEN) Lab Manager** with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. **Salary Range:** $56,000 - $66,000 **Location:** Arlington, VA **Job Type:** Onsite **Eligibility:** - Must be a **US Citizen**  - Must have an active **Secret** clearance, **TS/SCI** is preferred   - Must be able to obtain DHS Suitability prior to starting employment   - **3+ years** of directly relevant experience in IT Helpdesk support **Responsibilities Include:** - Serve as the first level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. - Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure - Support the implementation of new technologies and equipment in the lab environment. - Advises and provides insight on development of lab standard operating procedures (SOPs) and policies. - Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users. - Provide support for MacOS and iOS to users. - Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues. - Assist in the management of user accounts and resetting credentials. - Maintain and operate customer SAN NetApp data storage area and capabilities using shell and NetApp ONTAP following customer direction and guidance - Examine and identify efficiencies that can be made to existing procedures, with approval from the customer. **Required Skills:** - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be able to work collaboratively across physical locations. - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes **Desired Skills:**   - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare). **Desired Certifications:**   - CompTIA Security+ **Required Education:** Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or High School Diploma and **3+ years** of directly relevant experience. ## Skills - System Administration - Patch Management - Help Desk Support - Customer Support - IT Provisioning - Systems Engineering - Problem Solving - Database Management - Automation - Citrix - NetApp - Network Infrastructure - Virtual Private Networks (Vpn) - Information Systems - Mac OS - VMware - iOS - Service Desk Support - Asset Management - Standard Operating Procedures (Sop) - Data ONTAP (Server Appliance) - Computer Engineering - Virtual Desktop Infrastructure - Computer Science - IT Support - Communication - Writing - Virtualization - Shell Script - Top Secret-Sensitive Compartmented Information (Ts/sci Clearance) - Customer Service - Business Continuity - CompTIA Security+ ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Clinical Laboratory Science jobs](https://www.foundrole.com/careers/healthcare-and-medicine/clinical-laboratory-science?utm_source=ai_markdown)- [Laboratory Manager jobs](https://www.foundrole.com/careers/healthcare-and-medicine/clinical-laboratory-science/laboratory-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150239 jobs - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 99849 jobs - [Arlington, VA](https://www.foundrole.com/locations/us/virginia/arlington?utm_source=ai_markdown) — 7585 jobs ## Related pages - [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150239 jobs - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 99849 jobs - [Arlington, VA](https://www.foundrole.com/locations/us/virginia/arlington?utm_source=ai_markdown) — 7585 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)