---
title: IT Technician Intermediate at MSM Technology
description: MSM Technology is hiring for the IT Technician Intermediate role in Fort Rucker,
  AL. Pays $40K–$47K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/it-technician-intermediate-at-msm-technology-01a10d9c-b13a-76c4-b3fd-e1edd677d05f
date: 2026-11-15T01:26:44Z
og_description: Join MSM Technology as IT Technician Intermediate in Fort Rucker, AL. Pays $40K–$47K
  per year. Full-time role.
og_image: https://www.foundrole.com/og/piyn5m.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | MSM Technology |
| **Location** | Fort Rucker, AL |
| **Salary** | $40K/yr - $47K/yr |
| **Type** | Full Time, Temporary |
| **Posted** | Oct 05, 2026 |

## Is this job real?

**Ghost job check:** C · Some flags. Mostly fine, a few things to check.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for MSM Technology.
- **E-Verify:** No E-Verify enrollment on record for MSM Technology.

## Pay for similar jobs

Most similar jobs pay $52,000 – $79,000 a year (median $63,000).

## Description

MSM is seeking a qualified Temporary IT Technician to support our client during an anticipated extended employee absence. This full-time temporary assignment is expected to begin late December 2026 and continue through approximately October 8, 2027. This temporary assignment does not guarantee continued employment or conversion to a regular position.

- Act as Tier II support, managing escalated incidents and service requests.
- Troubleshoot and resolve complex issues with Windows operating systems, Office 365, laptops, desktops, mobile devices, and network-connected peripherals (e.g., printers, MFPs).
- Configure, maintain, and support end-user hardware and software, ensuring compliance with DoD standards.
- Perform system imaging and PXE deployments for new and replacement equipment.
- Conduct root cause analysis and implement corrective/preventive actions to reduce recurring incidents.
- Monitor and manage ticket queues, validating, triaging, and routing requests to the correct support teams while ensuring timely resolution.
- Support network connectivity, VPN access, and endpoint security compliance.
- Provide user guidance, technical training, and mentorship for junior technicians.
- Deliver white-glove support for VIP and high-priority users with professionalism and discretion.
- Maintain thorough documentation of processes, incidents, and resolutions in the ticketing system.

**Required Skills:**

- Current Security+ CE Certification (IAT Level II).
- Active DoD Secret Clearance.
- Strong communication and customer service skills, with proven ability to support both technical and non-technical users.
- Familiarity with imaging, deployment, and configuration management tools.
- Ability to document procedures and train others effectively.
- Proficiency with Windows operating systems, Office 365, and enterprise device troubleshooting.
- Experience using ticketing systems such as ServiceNow or Remedy.

**Desired Experiences:**

- Familiar with Microsoft Azure process and workflows
- 2–4 years of IT support experience in help desk, desktop support, or equivalent role.
## Skills

- Microsoft 365
- ServiceNow
- Technical Training
- Message Queues
- Training And Development
- Desktop Support
- DoD IAT Level II Certification
- Software Deployment
- Secret Security Clearance
- Root Cause Analysis
- Endpoint Security
- Microsoft Azure
- Virtual Private Networks (Vpn)
- Computer Peripherals
- Configuration Management
- Mentoring
- Preboot Execution Environment (Pxe)
- Service Desk Support
- IT Support
- Communication
- GloVe (Global Vectors for Word Representation)
- Customer Service
- CompTIA Security+

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