---
title: IT Support Technician at Touro University (TUI)
description: Touro University (TUI) is hiring for the IT Support Technician role in Central
  Islip, NY. Pays $51K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/it-support-technician-at-touro-university-tui-01a16b71-49f0-70b9-bae0-e9d8ee8a6231
date: 2026-10-24T01:15:30Z
og_description: Join Touro University (TUI) as IT Support Technician in Central Islip, NY. Pays
  $51K per year. Full-time, hybrid role.
og_image: https://www.foundrole.com/og/y6ryht.png
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  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Touro University (TUI) |
| **Location** | Central Islip, NY (Hybrid) |
| **Salary** | $51K/yr |
| **Type** | Full Time |
| **Posted** | Oct 22, 2026 |

## Is this job real?

**Ghost job check:** B · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** Touro University (TUI) sponsors H-1B visas. It filed 9 H-1B petitions (FY2025 Q4 – FY2026 Q3).
- **E-Verify:** No E-Verify enrollment on record for Touro University (TUI).

## Pay for similar jobs

Most similar jobs pay $45,000 – $59,000 a year (median $53,000).

## Description

## Overview

IITS support technicians provide both on-premises and remote support for instructional technologies, as well as computer labs, libraries, classrooms, and offices.

## Responsibilities

- Provides technical support to students, faculty, and staff for computer hardware, software, networking, classroom technology, and AV systems.
- Supports the operation, maintenance, setup, and troubleshooting of AV equipment in classrooms, meeting rooms, event spaces, and other shared technology areas.
- Prepares, supports, records, edits, and posts events as needed, ensuring that audio, video, presentation, and conferencing systems are properly configured and functioning.
- Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning, meeting, and event technology.
- Utilizes ServiceNow to log, monitor, update, and track customer requests, incidents, and assigned work.
- Maintains inventory records for computer lab hardware, classroom technology, AV equipment, software, and related supplies.
- Participates in local and university-wide IITS projects in coordination with Network, Network Security, Server, AV, and other technology teams.
- Assists with user training for computer labs, classroom technology, productivity software, AV systems, and supported platforms.
- Participates in the maintenance of access control and identification systems, including Genea access control and user ID cards.
- Supports high-stakes examination periods, including exam recording, assisting with ExamSoft and LockDown Browser, and providing technical support at the start and conclusion of exams.
- Maintains a professional technology environment and follows university computing policies, procedures, and support standards.
- Prepares and submits monthly status reports as required.
- Performs IITS projects and other duties as assigned by the supervisor.

## Qualifications

#### Education/Experience

- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent related education and experience.

#### Knowledge/Skills/Abilities

- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and computer applications used in most levels of instruction.

#### Certifications/Licensures

- Possession of foundational IT certifications, such as CompTIA A+, Network+, or equivalent, with additional certifications in Microsoft technologies, networking, or endpoint management preferred.

#### Travel

- Travel to Other Touro NY campuses as needed.

#### Working Conditions

- Extensive use of computers.
- Extensive time sitting and standing.
- Able to lift up to 10 lbs.

## Maximum Salary

USD $51,000.00/Yr.

## Minimum Salary

USD $40,800.00/Yr.
## Skills

- Audiovisual Equipment
- CompTIA Network+
- Technical Support
- ServiceNow
- Information Technology
- Endpoint Management
- Status Reporting
- Blended Learning
- Microsoft Excel
- CompTIA A+
- Microsoft Word
- Microsoft Outlook
- Event Technology
- Coordinating
- Microsoft Office
- Store Presentation
- User Training
- Maintenance
- Inventory Management
- Computer Science
- Microsoft PowerPoint
- Computer Hardware
- Network Security

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