---
title: IT Support Technician at MetroSys in Vancouver, WA
description: MetroSys is hiring for the IT Support Technician role in Vancouver, WA. Pays $20–$25
  per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/it-support-technician-at-metrosys-01a0b129-0aa2-7739-bb57-a37e8b92da38
date: 2026-11-15T01:26:44Z
og_description: Join MetroSys as IT Support Technician in Vancouver, WA. Pays $20–$25 per hour.
  Full-time, on-site role.
og_image: https://www.foundrole.com/og/cq8dqr.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | MetroSys |
| **Location** | Burlington, WA |
| **Salary** | $20/hr - $25/hr |
| **Type** | Full Time |
| **Posted** | Oct 14, 2026 |

## Is this job real?

**Ghost job check:** C · Some flags. Mostly fine, a few things to check.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for MetroSys.
- **E-Verify:** No E-Verify enrollment on record for MetroSys.

## Pay for similar jobs

Most similar jobs pay $62,000 – $99,000 a year (median $75,000).

## Description

## Position Overview

MetroSys is seeking a motivated **IT Support Technician I** to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.

This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as **CompTIA A+** are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.

## Key Responsibilities

- Provide onsite technical support for hospital and clinic personnel.
- Troubleshoot and resolve issues related to:
  * Windows desktop and laptop systems
  * Microsoft Office applications
  * Printers and multifunction devices
  * Mobile devices and peripherals
  * Basic network connectivity
- Install, configure, and deploy computer hardware and software.
- Support workstation moves, adds, and changes.
- Assist with user account support, password resets, and access-related requests.
- Document incidents, requests, and resolutions within the ticketing system.
- Escalate complex issues to senior technical teams when appropriate.
- Support IT equipment inventory and asset management activities.
- Maintain a professional and customer-focused presence in patient care and administrative environments.
- Travel to satellite healthcare facilities as needed to provide onsite support.

## Required Qualifications

- High school diploma or equivalent.
- Technical training, vocational education, military training, or entry-level IT experience.
- Working knowledge of:
  * Windows 10 and Windows 11
  * Microsoft Office applications
  * Computer hardware and peripherals
  * Basic networking concepts
- Strong customer service and communication skills.
- Ability to follow documented procedures and troubleshooting processes.
- Valid driver's license and reliable transportation for travel between facilities.

## Preferred Qualifications

- CompTIA A+ certification or equivalent knowledge.
- Prior help desk, desktop support, field technician, or customer service experience.
- Experience supporting healthcare environments is a plus.
- Familiarity with Active Directory and Microsoft 365 environments.
- Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.
## Skills

- Microsoft 365
- Technical Support
- ServiceNow
- Technical Training
- Active Directory
- Desktop Support
- Microsoft Windows 11
- Onsite Support
- Customer Focus
- Patient Care
- CompTIA a+
- JIRA
- Driver's License
- Computer Peripherals
- Military Drill
- Zendesk
- Microsoft Office
- Distributed Directory Information Services
- Service Desk Support
- Asset Management
- Microsoft Windows 10
- Communication
- Computer Hardware
- Customer Service

## Related

- [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)

## Related pages

- [IT Services and Consulting](https://www.foundrole.com/sectors/technology/it-services-and-consulting?utm_source=ai_markdown) — 150239 jobs
- [Washington](https://www.foundrole.com/locations/us/washington?utm_source=ai_markdown) — 61445 jobs

## Browse

- [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown)
- [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown)
- [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown)
- [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown)
- [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown)
- [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown)
- [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown)
- [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)