--- title: IT Support Associate II, Ops Tech Solutions at Amazon description: Amazon is hiring for the IT Support Associate II, Ops Tech Solutions role in Lubbock, TX. Full-time role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/it-support-associate-ii-ops-tech-solutions-at-amazon-01a1572a-32f0-738e-946f-793e8f02425f date: 2026-11-15T01:26:44Z og_description: Join Amazon as IT Support Associate II, Ops Tech Solutions in Lubbock, TX. Pays $27.64–$37.74 per hour. Full-time role. og_image: https://www.foundrole.com/og/q32hrl.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) | | **Location** | Albuquerque, NM | | **Salary** | $27.64/hr - $37.74/hr | | **Type** | Full Time | | **Posted** | Oct 19, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Amazon sponsors H-1B visas. It filed 25,968 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Amazon. ## Pay for similar jobs Most similar jobs pay $60,000 – $69,000 a year (median $68,000). ## Description About Operations Technology Solutions (OTS) Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders. ## Basic Qualifications \- Experience troubleshooting integrated and interdependent computer systems \- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach \- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience \- Experience in a dynamic environment with a high degree of customer service ## Preferred Qualifications \- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, NM, Albuquerque - 27.64 - 37.74 USD hourly ## Skills - Systems Support - Linux - Customer Service ## Benefits - Professional Development - Mental Health - Health Insurance - Parental Leave - 401(k) Plans ## Related - [More jobs at Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [IT Support Specialist / Engineer jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist/it-support-specialist-engineer?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [New Mexico](https://www.foundrole.com/locations/us/new-mexico?utm_source=ai_markdown) — 14550 jobs - [Albuquerque, NM](https://www.foundrole.com/locations/us/new-mexico/albuquerque?utm_source=ai_markdown) — 5336 jobs ## Related pages - [Internet Marketplace Platforms](https://www.foundrole.com/sectors/technology/internet-marketplace-platforms?utm_source=ai_markdown) — 63042 jobs - [Amazon](https://www.foundrole.com/companies/amazon?utm_source=ai_markdown) — 20341 jobs - [New Mexico](https://www.foundrole.com/locations/us/new-mexico?utm_source=ai_markdown) — 14550 jobs - [Albuquerque, NM](https://www.foundrole.com/locations/us/new-mexico/albuquerque?utm_source=ai_markdown) — 5336 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)