--- title: IT Support Associate at Superior Skilled Trades description: Superior Skilled Trades is hiring for the IT Support Associate role in Hebron, KY. Pays $55K–$60K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/it-support-associate-at-superior-skilled-trades-01a0f908-3c4d-7c11-8659-1652c5d492af date: 2026-11-15T01:26:44Z og_description: Join Superior Skilled Trades as IT Support Associate in Hebron, KY. Pays $55K–$60K per year. Full-time role. og_image: https://www.foundrole.com/og/4yn6yq.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Superior Skilled Trades | | **Location** | Hebron, KY | | **Salary** | $55K/yr - $60K/yr | | **Type** | Full Time | | **Posted** | Oct 01, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Superior Skilled Trades. - **E-Verify:** No E-Verify enrollment on record for Superior Skilled Trades. ## Pay for similar jobs Most similar jobs pay $52,000 – $83,000 a year (median $68,000). ## Description Seeking an **IT Support Associate** for a direct hire opportunity with our client in Hebron, KY. **Pay:** $55K - $60K **Benefits:** PTO, Medical, Dental, Vision, and 401k **What You’ll Do** - Provide frontline technical support for hardware, software, network, and application issues. - Set up and manage user accounts, permissions, security groups, and licenses in Microsoft 365 and Entra ID. - Support employee onboarding and offboarding, including account setup and equipment deployment. - Configure, deploy, troubleshoot, and maintain computers, mobile devices, printers, and peripherals. - Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive. - Assist with ERP and other business-critical applications. - Maintain IT asset inventories and software licensing records. - Troubleshoot connectivity, application, and system issues and escalate complex problems when needed. - Coordinate with our MSP and technology vendors to resolve technical issues. - Assist with cybersecurity, system upgrades, technology projects, and IT documentation. **What We’re Looking For** - 2+ years of professional IT support or help desk experience. - Working knowledge of Microsoft 365 and Windows environments. - Experience with Microsoft Entra ID/Azure Active Directory and user account administration. - Strong troubleshooting skills across hardware, software, and basic network issues. - Familiarity with Outlook, Teams, SharePoint, and OneDrive. - Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, Wi-Fi, and VPNs. - Experience with IT ticketing/help desk systems. - Strong communication and customer service skills. - Ability to prioritize multiple requests and work independently. - Strong attention to detail and a commitment to security and confidentiality. **Education:** Associate degree in IT, Computer Science, or a related field preferred. Equivalent hands-on experience will be considered. If you are interested in learning more about this role, please submit your resume for immediate consideration! INDH ## Skills - Enterprise Resource Planning - Microsoft 365 - Cyber Security - Software Licensing - Technical Support - Security Groups - IT Ticketing Systems - Dynamic Host Configuration Protocol (Dhcp) - Onboarding - Employee Offboarding - Software Deployment - Confidentiality - Virtual Private Networks (Vpn) - Microsoft Outlook - Computer Peripherals - Microsoft OneDrive - Microsoft Entra ID - Service Desk Support - Attention to Detail - Inventory Management - Computer Science - Wi-Fi - Azure Active Directory - Domain Name System - System Upgrades - IT Support - Communication - Transmission Control Protocol (Tcp) - TCP/IP - Microsoft SharePoint - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Paid Time Off (Pto) - 401(k) Plans ## Related - [Technology & Software jobs](https://www.foundrole.com/careers/technology-and-software?utm_source=ai_markdown)- [IT Support & Help Desk jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk?utm_source=ai_markdown)- [Technical Support Specialist jobs](https://www.foundrole.com/careers/technology-and-software/it-support-and-help-desk/technical-support-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Staffing Agencies](https://www.foundrole.com/sectors/staffing-and-recruiting/staffing-agencies?utm_source=ai_markdown) — 143871 jobs - [Kentucky](https://www.foundrole.com/locations/us/kentucky?utm_source=ai_markdown) — 27494 jobs - [Hebron, KY](https://www.foundrole.com/locations/us/kentucky/hebron?utm_source=ai_markdown) — 315 jobs ## Related pages - [Staffing Agencies](https://www.foundrole.com/sectors/staffing-and-recruiting/staffing-agencies?utm_source=ai_markdown) — 143871 jobs - [Kentucky](https://www.foundrole.com/locations/us/kentucky?utm_source=ai_markdown) — 27494 jobs - [Hebron, KY](https://www.foundrole.com/locations/us/kentucky/hebron?utm_source=ai_markdown) — 315 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)