---
title: IT Logistics Operations Manager at Astreya
description: Astreya is hiring for the IT Logistics Operations Manager role in San Francisco,
  CA. Full-time role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/it-logistics-operations-manager-at-astreya-01a0fc7b-afa4-744c-b760-d5a2f102e54a
date: 2026-11-15T01:26:44Z
og_description: Join Astreya as IT Logistics Operations Manager in San Francisco, CA. Pays $82.1K–$154.8K
  per year. Full-time role.
og_image: https://www.foundrole.com/og/smhjyb.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | [Astreya](https://www.foundrole.com/companies/astreya?utm_source=ai_markdown) |
| **Location** | San Francisco, CA |
| **Salary** | $82.1K/yr - $154.8K/yr |
| **Type** | Full Time |
| **Posted** | Nov 04, 2026 |

## Is this job real?

**Ghost job check:** A · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** Astreya sponsors H-1B visas. It filed 11 H-1B petitions (FY2026 Q1 – FY2026 Q4).
- **E-Verify:** No E-Verify enrollment on record for Astreya.

## Pay for similar jobs

Most similar jobs pay $87,000 – $142,000 a year (median $128,000).

## Description

### **About the Role**

Astreya is seeking an IT Logistics Operations Manager to build, expand, and oversee global IT logistics operations for a leading technology client. You will own the end-to-end logistics service across NORAM, EMEA, APAC, and LATAM, including inbound and outbound logistics, IT asset operations, and a global IT peripheral vending program. This is a hands-on leadership role for someone who can bring consistency to multi-region operations, meet SLAs, and keep improving how the service runs as it scales.

### **Key Responsibilities**

**Global Logistics Operations**

- Oversee receiving, inventory control, staging, fulfillment, shipping, and reverse logistics across all regions
- Build and maintain one global operating model with consistent SLAs, KPIs, and controls, carried out by regional teams
- Manage domestic and international shipping, carrier relationships, customs and import/export coordination, and RMA/return workflows
- Maintain chain of custody and audit readiness across all asset movements

**IT Peripheral Vending Program**

- Own vending machine and smart locker operations end to end: catalog, planograms, par levels, restocking, and replenishment forecasting
- Drive machine uptime and item availability targets; coordinate maintenance, incidents, and escalations
- Deliver usage analytics, stockout analysis, and recommendations to optimize catalog and cost-to-serve
- Support vending deployments, relocations, and decommissions for new or changing sites

**Asset & Inventory Management**

- Ensure accurate, timely updates to the ITAM system of record for receipt, assignment, transfer, recovery, and disposition
- Oversee cycle-count programs, variance investigation, reconciliation, and obsolete-stock management

**Program Expansion & Projects**

- Plan and execute new-site launches, office moves, high-volume onboarding, events, and hardware rollouts
- Scale capacity for surge and growth without fragmenting the service model

**People & Performance Leadership**

- Lead, coach, and allocate work across regional leads and logistics technicians
- Own SLA/KPI reporting, root-cause analysis, and performance reviews with client stakeholders
- Maintain SOPs, runbooks, and training; identify automation and process improvement opportunities

### **Qualifications**

**Required**

- 7–10 years of experience in IT logistics, supply chain, warehouse, or IT asset operations, including at least 3 years managing teams
- Experience managing multi-site or multi-region operations
- Strong working knowledge of inbound/outbound logistics, international shipping, carriers, and customs processes
- Hands-on experience with ITAM or inventory systems and asset lifecycle management
- Track record of delivering against SLAs/KPIs in a managed services or client-facing environment
- Strong data and reporting skills (Excel/Sheets, dashboards, demand and variance analysis)
- Excellent stakeholder communication and escalation management

**Preferred**

- Experience running IT peripheral vending machines or smart locker programs
- Background in managed services for enterprise technology clients
- Experience with Jira, ServiceNow or similar ITSM/ITAM platforms
- Experience with site launches, hardware refreshes, and large-scale rollouts
- Lean, Six Sigma, or other process improvement background
- Ability to travel as needed

**Salary Range**

$82,108.50 - $154,800.00 USD (Salary)

- *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
- *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.*

**Astreya** **offers comprehensive** **benefits to all Regular, Full-Time Employees,** **including:**

- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

- Dental provided through UHC

- Nationwide Vision provided by UHC

- Flexible Spending Account for Health & Dependent Care

- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

- Corporate Wellness Program provided by Goomi Group

- Employee Assistance Program

- Wellness Days

  401k Plan

- Basic and Supplemental Life Insurance

- Short Term & Long Term Disability

- Critical Illness, Critical Hospital, and Voluntary Accident Insurance

- Tuition Reimbursement (available 6 months after start date, capped)

- Paid Time Off (accrued and prorated, maximum of 120 hours annually)

- Paid Holidays

- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
## Skills

- Service-Level Agreement
- Escalation Management
- Inventory Control
- Inventory Restocking
- IT Service Management
- ServiceNow
- Customs
- Customs Compliance
- Order Fulfillment
- Analytics
- Onboarding
- Investigation
- Performance Management
- Microsoft Excel
- Key Performance Indicators (KPIs)
- Inventory Replenishment
- Automation
- Audit Readiness
- Root Cause Analysis
- Chain of Custody
- Logistics
- JIRA
- International Logistics
- Process Improvement
- Stakeholder Communications
- Par Level Management
- Reverse Logistics
- Six Sigma
- Supply Chain
- Asset Lifecycle Management
- Cost-to-Serve
- Runbook Development
- Variance Analysis
- Coordinating
- Asset Management
- Standard Operating Procedures (Sop)
- Maintenance
- Inventory Management
- Performance Reporting
- Forecasting
- Outbound Sales
## Benefits

- Financial Aid/Assistance
- Professional Development
- Mental Health
- Health and Wellness Programs
- Health Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- 401(k) Plans
- Tax-Advantaged Accounts
- Voluntary Supplemental Insurance

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