---
title: Internal IT Administrator at ComTec Information Systems
description: ComTec Information Systems is hiring for the Internal IT Administrator role in
  Rochester, NY. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/internal-it-administrator-at-comtec-information-systems-01a0b3c1-963d-7437-a8d8-49bc9f4082ca
date: 2026-11-15T01:26:44Z
og_description: Join ComTec Information Systems as Internal IT Administrator in Rochester, NY.
  Pays $21–$36 per hour. Full-time, on-site role.
og_image: https://www.foundrole.com/og/9lyyt4.png
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  - label: Home
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---

| | |
|---|---|
| **Company** | ComTec Information Systems |
| **Location** | Rochester, NY |
| **Salary** | $43K/yr - $75K/yr |
| **Type** | Full Time |
| **Posted** | Sep 29, 2026 |

## Is this job real?

**Ghost job check:** C · Some flags. Mostly fine, a few things to check.

## Visa sponsorship

- **H-1B:** ComTec Information Systems sponsors H-1B visas. It filed 60 H-1B petitions (FY2026 Q1 – FY2026 Q4).
- **E-Verify:** No E-Verify enrollment on record for ComTec Information Systems.

## Pay for similar jobs

Most similar jobs pay $67,000 – $133,000 a year (median $80,000).

## Description

**THIS IS AN ON-SITE POSITION**

**JOB SUMMARY:**

The Internal IT Administrator owns ComTec’s internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning.

The position ensures reliable, secure day-to-day IT operations.

**REPORTS TO:** Director of Finance

**DIRECT REPORTS:** None

**ESSENTIAL FUNCTIONS:**

1. INTERNAL IT OPERATIONS

- Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
- Manage user lifecycle (onboarding/offboarding, permissions, account administration).
- Deploy and support laptops, desktops, mobile devices, and peripherals.
- Perform patching, upgrades, refresh cycles, and routine system maintenance.
- Monitor system performance, security, and backups.
- Maintain accurate documentation of configurations and procedures.
- Ensure compliance with internal IT policies and change management processes.

2\. SUPPORT & SERVICE MANAGEMENT

- Serve as primary internal IT support resource (Tier 1–3).
- Manage ticket intake, resolution, documentation, and escalation.
- Provide professional support to employees at all levels.
- Identify and reduce recurring technical issues.
- Provide occasional after-hours support as needed.

3\. SUCCESS MEASURES

- Stable and secure internal IT environment
- Timely issue resolution and high employee satisfaction
- Reduction in recurring support issues
- Successful rollout and adoption of new technologies
- Measurable operational improvements

**ADDITIONAL RESPONSIBILITIES:**

- Adhere to departmental policies for reporting and managing requests and change control
- Maintain daily timesheet and expense report entries and submit them accurately and timely
- Other duties as required

**TECHNICAL SKILLS & EXPERIENCE:**

Strong working knowledge of:

- Microsoft Windows Server
- Microsoft Active Directory (AD, DNS, Group Policy)
- Microsoft 365 & Exchange
- Microsoft Intune
- Windows Desktop OS
- VPN and remote access solutions
- Endpoint security platforms
- Backup and disaster recovery systems
- Wi-Fi and LAN networking fundamentals
- HP and Dell hardware environments
- Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.

**SOFT SKILLS & COMPENTENCIES:**

- Strong technical troubleshooting skills
- Organized and process-oriented
- Clear communicator
- Strategic thinker with hands-on execution ability
- Independent, accountable, and collaborative

**EDUCATION & QUALIFICATIONS:**

Qualifications

- 3–5+ years of progressive IT experience
- Strong systems administration background
- Experience supporting Microsoft 365 and Windows environments
- Experience implementing or evaluating new technologies preferred
- Associate or Bachelor’s degree in IT-related field preferred

Preferred Certifications:

CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent

**WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:**

- Primarily office-based work using standard computer equipment
- Ability to remain calm and effective during time-sensitive situations
- Occasional evening or weekend work as needed
- Valid driver’s license and reliable transportation
## Skills

- Problem Resolution
- Open Web Application Security Project (Owasp)
- Microsoft 365
- System Administration
- Active Directory
- Onboarding
- Patch Management
- Employee Offboarding
- Data Backup
- Remote Access
- IT Operations
- Endpoint Security
- Group Policy (Windows)
- Microsoft Windows Server
- Network Infrastructure
- Microsoft Intune (Mobile Device Management Software)
- Virtual Private Networks (Vpn)
- Computer Peripherals
- Change Control
- Distributed Directory Information Services
- Maintenance
- Wi-Fi
- Domain Name System
- Process Documentation
- IT Support
- Change Management
- Backup and Recovery
- Technical Troubleshooting

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