---
title: Implementation Analyst II at DHL in Westerville, OH
description: DHL is hiring for the Implementation Analyst II role in Westerville, OH. Pays
  $55K–$90K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/implementation-analyst-ii-at-dhl-01a1b27c-fbc7-7193-93d3-5123d94f3861
date: 2026-11-09T00:15:45Z
og_description: Join DHL as Implementation Analyst II in Westerville, OH. Pays $55K–$90K per year.
  Requires 4+ years of experience.
og_image: https://www.foundrole.com/og/2h4k0o.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | [DHL](https://www.foundrole.com/companies/dhl?utm_source=ai_markdown) |
| **Location** | Westerville, OH |
| **Salary** | $55K/yr - $90K/yr |
| **Posted** | Nov 08, 2026 |
| **History** | First seen 49 days ago (2026-09-20), reposted once |

## Is this job real?

**Ghost job check:** B · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** DHL sponsors H-1B visas. It filed 92 H-1B petitions (FY2025 Q4 – FY2026 Q3).
- **E-Verify:** No E-Verify enrollment on record for DHL.

## Pay for similar jobs

Most similar jobs pay $79,000 – $118,000 a year (median $96,000).

## Description

The Implementation Analyst II role has a national salary range of $55,000 - $90,000.

For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.

Are you an Technology professional interested in automation and digitalization? Are you an energetic, problem solving leader looking for a fast-paced customer-centric environment? Do you thrive working with internal and external customers; coordinating systems, project timelines and solutions? If so, DHL Supply Chain has the opportunity for you!

**Job Description**

Implements and supports Supply Chain solutions within assigned DHL Supply Chain Division. Supports and ensures quality delivery of predefined IT solution(s) as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as Warehouse Management System into a new or existing client site(s). Understands current work processes and develops and publishes work processes, actively participates in User Acceptance Testing, and facilitates technical documentation of systems and supports operational development of standard operating procedures (SOPs) between DHL Supply Chain and the client. Applies IT and internal team methodologies to ensure implementations are delivered in a consistent, standard, and repeatable method.

- Analyzes customer and business partner requirements to understand and apply systems implementation concepts and principles to effectively implement and support business systems solutions. Participates in the development of implementation and support cost estimates. Prepares and delivers status reports to team leader, senior management and other project leaders.
- Recommends basic configuration strategies for predefined IT solution(s) that meet or exceed the requirement of customers and business partners.
- Participates in development of concept of systems development, software demonstration preparation and execution, and goodness of fit/solution design review for meaningful business opportunities.

Project Planning & Administration:

- Contributes to the development of project plan by supporting a portion of the project work plan, specifically in estimating of implementation tasks (e.g., system set-up, user testing, training).
- Learns and uses DHL Supply Chain Project administration processes, including tracking labor against the project plan.

Project Delivery:

- Facilitates and supports business acceptance testing process with customers, analysts and project leaders for custom and package application projects.
- Applies entry-level industry specific knowledge to deliver solutions.
- Performs system setup, configuration, testing, training, trouble-shooting and go-live support.
- Facilitates user training for hourly associates and supervisors.

**Required Education and Experience**

- Bachelor's Degree in IT similar field or equivalent 4 years work experience, required
- Some knowledge of working in an IT environment, preferred
- Some knowledge of logistics and supply chain, preferred

Our Organization is an equal opportunity employer.
## Skills

- Status Reporting
- IntelliTrack Warehouse Management System (Wms)
- Cost Estimation
- Levels of Software Testing
- Systems Development Life Cycle
- Logistics
- Supply Chain
- User Testing
- Standard Operating Procedures (Sop)
- Technical Documentation
- User Training
- Solution Design
- User Acceptance Testing (Uat)
- Project Administration
## Benefits

- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (Pto)

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