---
title: HVAC Service Technician
description: HOOVER ELECTRIC PLUMBING HEATING COOLING is hiring for the HVAC Service Technician
  role in Troy, MI. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/hvac-service-technician-at-hoover-electric-plumbing-heating-cooling-inc-01a0b3c5-772e-72bc-ae69-610d3cac91bb
date: 2026-09-28T21:27:04Z
og_description: Join HOOVER ELECTRIC PLUMBING HEATING COOLING as HVAC Service Technician in Troy,
  MI. Pays $28–$33 per hour. Full-time role.
og_image: https://www.foundrole.com/og/pscfmn.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
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    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | HOOVER ELECTRIC PLUMBING HEATING COOLING |
| **Location** | Troy, MI |
| **Salary** | $28/hr - $33/hr |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |
## Description

**Residential Service HVAC Technician**

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're looking to add a skilled, customer-focused Residential Service HVAC Technician who is passionate about helping homeowners and delivering exceptional service.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with ongoing training, strong leadership support, and a company that treats employees like family.

**Compensation & Benefits**

• $28–$33/hour DOE  
• Medical, Dental, and Vision Insurance  
• Prescription Drug Coverage  
• Employee Assistance Program (EAP)  
• Company-Matched 401(k) Retirement Plan  
• Short-Term and Long-Term Disability Insurance  
• Life Insurance  
• Paid Time Off and Vacation  
• 6 Paid Holidays  
• Biweekly Pay  
• NB Fitness Discount

**Tools & Support**

• Company Vehicle, Gas Card, iPad, and Uniforms Provided  
• Dispatch from Home  
• Consistent Monday–Friday Schedule with On-Call Rotation  
• Ongoing Technical and Professional Development Training  
• Supportive Team Environment with Advancement Opportunities

**Responsibilities**

• Diagnose, troubleshoot, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, ductwork, ventilation systems, and thermostats  
• Educate homeowners on system performance, repair needs, and maintenance recommendations  
• Perform comprehensive whole-home HVAC safety inspections (60–90 minutes per visit)  
• Identify and recommend upgrades or preventative improvements, including indoor air quality solutions, system enhancements, and maintenance agreements  
• Prepare accurate estimates, invoices, and job documentation using ServiceTitan  
• Deliver exceptional customer service and build trust with homeowners through clear communication and professional recommendations  
• Participate in ongoing technical and customer service training

**Performance Expectations**

• Complete 3–4 service calls per day  
• Maintain a 70%+ conversion rate on recommended services  
• Conduct thorough whole-home safety inspections on every visit  
• Contribute to membership plan growth and customer retention  
• Maintain a callback rate below 3% through quality workmanship and attention to detail  
• Deliver consistent 5-star customer experiences  
• Build lasting relationships with homeowners through professionalism and trust

**Desired Traits**

• Accountable, dependable, and committed to delivering quality work  
• Professional with excellent communication and customer service skills  
• Coachable, team-oriented, and committed to continuous improvement  
• Integrity-driven with a commitment to quality workmanship and doing the job right the first time  
• Organized and able to maintain a clean vehicle, workspace, and professional appearance  
• Technically skilled with strong diagnostic and problem-solving abilities  
• Customer-focused and passionate about helping homeowners make informed decisions  
• Entrepreneurial and comfortable presenting solutions that improve comfort, efficiency, and system performance

- 3+ years of hands-on residential HVAC experience
- EPA certification is a plus
- Valid driver’s license
- Familiarity with ServiceTitan is a plus
- Boiler experience is a plus
## Skills

- Conversion Rate Optimization (Cro)
- HVAC
- Indoor Air Quality
- Inspection
- Home Safety
- ServiceTitan
- Safety Inspection
- Ventilation Systems
- Customer Focus
- Problem Solving
- Customer Retention
- Continuous Improvement Process
- EPA Certification
- Presentation Skills
- Boilers
- Diagnostics
- Attention to Detail
- Maintenance
- Ductwork Installation
- Communication
- HVAC Controls
- Customer Service
## Benefits

- Professional Development
- Mental Health
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off (Pto)
- 401(k) Plans
- Other Retirement and Savings

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/hvac-service-technician-at-hoover-electric-plumbing-heating-cooling-inc-01a0b3c5-772e-72bc-ae69-610d3cac91bb?utm_source=ai_markdown)

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