--- title: Hotel Front Desk Agent at Texas Hotel Management description: Texas Hotel Management is hiring for the Hotel Front Desk Agent role in Houston, TX. Pays $14 per month. See the full description and apply. type: job url: https://www.foundrole.com/jobs/hotel-front-desk-agent-at-texas-hotel-management-01a0b2f9-25f5-7ee2-bda4-2837c0db05e2 date: 2026-11-14T03:33:13Z og_description: Join Texas Hotel Management as Hotel Front Desk Agent in Houston, TX. Pays $14 per month. Full-time role. og_image: https://www.foundrole.com/og/bif11p.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Texas Hotel Management | | **Location** | Dallas, TX | | **Type** | Full Time | | **Posted** | Oct 15, 2026 | | **History** | First seen 57 days ago (2026-09-17), reposted once | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Texas Hotel Management. - **E-Verify:** No E-Verify enrollment on record for Texas Hotel Management. ## Pay for similar jobs Most similar jobs pay $31,000 – $37,000 a year (median $35,000). ## Description # Front Desk Agent – Hotel The Front Desk Agent is responsible for providing a warm, professional, and efficient welcome to hotel guests while managing check-in, check-out, reservations, guest inquiries, payments, and other front office activities. The role requires excellent communication, customer service, and problem-solving skills to ensure a positive guest experience throughout their stay. ### Key Responsibilities - Greet and welcome guests in a friendly, professional, and courteous manner. - Handle guest check-in and check-out procedures efficiently and accurately. - Verify guest information, identification, reservations, and payment details. - Process room reservations, cancellations, modifications, and walk-in bookings. - Provide accurate information regarding hotel facilities, services, room types, rates, and local attractions. - Respond promptly to guest requests, questions, and concerns. - Handle guest complaints professionally and escalate issues to the Front Office Manager when required. - Manage cash, credit card, and other payment transactions accurately. - Maintain accurate guest records and update the hotel’s Property Management System (PMS). - Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to fulfill guest requests. - Monitor room availability and assist with room allocation and upgrades when authorized. - Maintain proper records of daily transactions, guest requests, and front desk activities. - Answer and direct telephone calls and respond to guest emails or other inquiries. - Ensure the front desk and reception area remain clean, organized, and presentable. - Follow hotel policies, procedures, security standards, and guest privacy requirements. - Assist with luggage, transportation arrangements, wake-up calls, and other guest services when required. - Promote hotel services, facilities, packages, and upselling opportunities where appropriate. - Complete shift handovers and communicate important guest information to the incoming team. - Perform other duties assigned by the Front Office Manager or hotel management. ### Requirements - High school diploma or equivalent; a diploma or degree in Hospitality Management, Hotel Management, or a related field is preferred. - **1–3 years of experience** as a Front Desk Agent, Receptionist, Guest Service Agent, or similar hotel position. - Previous experience in a hotel or hospitality environment is highly preferred. - Excellent verbal and written communication skills. - Strong customer service and interpersonal skills. - Professional, pleasant, and well-groomed personality. - Ability to remain calm and professional when handling difficult guests or stressful situations. - Good computer skills and familiarity with hotel PMS software. - Knowledge of **Opera PMS** or another hotel property management system is an advantage. - Basic knowledge of cash handling and payment procedures. - Strong attention to detail and organizational skills. - Ability to multitask and work efficiently in a fast-paced hotel environment. - Willingness to work flexible shifts, including **mornings, evenings, weekends, and public holidays**. - Ability to work independently as well as part of a team. - Good knowledge of English; additional languages are an advantage. ### Key Competencies - Guest Service Excellence - Communication Skills - Problem Solving - Attention to Detail - Professionalism - Teamwork - Time Management - Conflict Resolution - Cash Handling - Sales & Upselling - Computer/PMS Skills ### Preferred Candidate Profile The ideal candidate is **guest-focused, professional, confident, courteous, and service-oriented**, with the ability to create a positive first impression and ensure that every guest receives efficient and personalized service. ## Skills - Hotel Management - Booking (Sales) - Practice Management Software PMS - MICROS Systems OPERA Property Management System PMS - Printing - Teamwork - Shift Handover - Property Management - Problem Solving - Service-Oriented - Interpersonal Skills - Conflict Resolution - Housekeeping - Front Office - Time Management - Multitasking - Guest Services - Cash Handling - English - Attention to Detail - Ability to Work Independently - Organizational Skills - Reservation Management - Communication - Sales - Customer Service - Upselling ## Benefits - Flexible Work Schedules ## Related - [Hospitality & Food Service jobs](https://www.foundrole.com/careers/hospitality-and-food-service?utm_source=ai_markdown)- [Hotel & Lodging jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hotel-and-lodging?utm_source=ai_markdown)- [Front Desk Agent jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hotel-and-lodging/front-desk-agent?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Texas](https://www.foundrole.com/locations/us/texas?utm_source=ai_markdown) — 235227 jobs - [Hotels and Motels](https://www.foundrole.com/sectors/hospitality-and-travel/hotels-and-motels?utm_source=ai_markdown) — 58511 jobs - [Dallas, TX](https://www.foundrole.com/locations/us/texas/dallas?utm_source=ai_markdown) — 24893 jobs ## Related pages - [Texas](https://www.foundrole.com/locations/us/texas?utm_source=ai_markdown) — 235227 jobs - [Hotels and Motels](https://www.foundrole.com/sectors/hospitality-and-travel/hotels-and-motels?utm_source=ai_markdown) — 58511 jobs - [Dallas, TX](https://www.foundrole.com/locations/us/texas/dallas?utm_source=ai_markdown) — 24893 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)