--- title: Front Office Patient Services Representative description: Flagstaff Bone and Joint is hiring for the Front Office Patient Services Representative role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/front-office-patient-services-representative-at-flagstaff-bone-and-joint-01a13ccb-6f09-742c-bba3-0b705eac6118 date: 2026-10-15T00:15:57Z og_description: Join Flagstaff Bone and Joint as Front Office Patient Services Representative in Flagstaff, AZ. Pays $18.75–$21 per hour. og_image: https://www.foundrole.com/og/p0fwqm.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Flagstaff Bone and Joint | | **Location** | Flagstaff, AZ | | **Salary** | $18.75/hr - $21/hr | | **Type** | Full Time | | **Posted** | Oct 14, 2026 | ## Description **Job Type:** Full-time , 40 hours per week **Schedule:** Monday – Friday, 8 - 5 p.m. **Location:** Flagstaff **Pay range:** $18.75 - $21/hr plus PTO and Benefits **Responsibilities include:** • Welcome and greet patients with excellent customer service. • Check patients in and out of their appointments. • Register patients into the computer EMR system. • Collect co-pays and other payments. • Verify insurance, demographic, and referral information. • Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly, and appointments are confirmed. • Review and monitor clinic/provider schedules often to verify accuracy. • Schedule patient appointments for a very busy 20-provider practice. • Assist with and/or relay patient requests/questions to MA or other clinical staff. • Perform various admin duties such as processing medical records, sorting faxes, referrals, scheduling depositions, and managing messages from patients. • Other projects/duties as directed • Serve as an advocate for FBJ's service promise to provide an exceptional patient experience. • Must work on-site 40 hrs per week • Exceptional customer service skills • Medical office and billing/insurance verification experience preferable • Must believe in a patient-centered approach • Outstanding teamwork attitude • Excellent interpersonal and communication skills • Work at an efficient and fast pace • Must be self-motivated **About us** Since 1978, Flagstaff Bone and Joint has helped people across Northern Arizona move better, feel better, and return to the lives they love. As a successful, physician-owned orthopedic and spine practice, we combine high-quality musculoskeletal care with a workplace where employees are valued, supported, and encouraged to grow. Our collaborative, fast-paced teams share a commitment to respecting patients’ time and money while fostering a culture of excellence. If you are looking for meaningful work, opportunities to build your healthcare career, and a fun, dedicated team, we invite you to grow with FBJ. **Why you’ll enjoy working at FBJ:** • Supportive, ambitious teams that work hard, collaborate, and celebrate success together • Modern and beautiful office setting • Growth and professional development opportunities • Regular social events • On-the-job training • A positive employee culture built on teamwork, recognition, and opportunities to grow • Caring, compassionate leadership that values clear and transparent communication • Join a team of 115 employees serving communities across Northern Arizona **Benefits that support you—at work and beyond:** • Medical Insurance – Cigna Healthcare (must work 30 hrs / week or more) • Medical benefits begin the first of the month following 60 days • Health Savings Account (H.S.A.) • Voluntary Dental Insurance • Voluntary Vision Insurance • Telehealth medical care • Voluntary Life Insurance • $50,000 in employer-paid group life insurance at no cost to employees • Voluntary Short-Term Disability • 401(k) and Roth 401(k) retirement plans, after one year of employment • Eight paid days off for holidays • Paid time off begins immediately • 80 hours of PTO in your first year, with 120 hours provided to you on your anniversary date • $500 credit to be used at FBJ, if you or your family needs care with us ***Finalization of hiring is contingent on a clear background check*** **Who we are:** • We are a well-established, private practice providing quality musculoskeletal care to Northern Arizona since 1978. • Our center strives to provide state-of-the-art care along with comprehensive medical education and superior customer service. • Our main location is in Flagstaff, and our secondary location is in Kingman, Arizona. We have 2 other Arizona clinic locations: Cottonwood and Show Low. • Flagstaff Bone and Joint has 20 medical providers with 8 physicians who are all Board Certified and Fellowship trained. • Our center provides integrated ancillary services for patient convenience including digital x-ray, ultrasound, custom bracing, durable medical equipment, EMG/nerve conduction studies, and occupational and physical therapy. • A talented team of 115 employees committed to exceptional patient care ***Our purpose: Always respect patients’ time and money while fostering a culture of excellence.*** ## Skills - Self-Motivation - Medical Records - Teamwork - Patient-Centered Care - Interpersonal Skills - Sorting - Billing - Patient Experience - Referral Processing - Legal Depositions - Insurance Verification - Communication - Electronic Medical Record - Customer Service - Medical Office Administration ## Benefits - Dental Insurance - Tax-Advantaged Accounts - Paid Time Off (Pto) - 401(k) Plans - Health Insurance - Disability Insurance - Vision Insurance - Professional Development - Life Insurance ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Patient Access Representative jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/patient-access-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 61330 jobs - [Medical Practices](https://www.foundrole.com/sectors/healthcare/medical-practices?utm_source=ai_markdown) — 44201 jobs - [Flagstaff, AZ](https://www.foundrole.com/locations/us/arizona/flagstaff?utm_source=ai_markdown) — 666 jobs ## Related pages - [Arizona](https://www.foundrole.com/locations/us/arizona?utm_source=ai_markdown) — 61330 jobs - [Medical Practices](https://www.foundrole.com/sectors/healthcare/medical-practices?utm_source=ai_markdown) — 44201 jobs - [Flagstaff, AZ](https://www.foundrole.com/locations/us/arizona/flagstaff?utm_source=ai_markdown) — 666 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)