---
title: Front Office Assistant Family Practice / WC
description: Orlando Health is hiring for the Front Office Assistant Family Practice / WC role
  in Wesley Chapel, FL. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/front-office-assistant-family-practice-wc-at-orlando-health-01a0d955-6ed9-731f-97fe-3d1576f98d0c
date: 2026-09-27T23:43:59Z
og_description: Join Orlando Health as Front Office Assistant Family Practice / WC in Wesley Chapel,
  FL. See the full description and apply.
og_image: https://www.foundrole.com/og/uw2ien.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | Orlando Health |
| **Location** | Wesley Chapel, FL |
| **Posted** | Sep 25, 2026 |
## Description


Position Summary  

***Florida Medical Clinic Orlando Health***

***Job Title:*** Front Office Assistant

***Schedule Hours:*** Monday – Friday 8:00am – 5:00pm

***Department:*** Family Practice

***Location:*** 27343 Wesley Chapel Blvd Wesley Chapel FL

***Position Summary***

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

***Why is Florida Medical Clinic Orlando Health your best place to work?***

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities  

***Essential Functions***

- Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
- Obtains accurate and complete patient demographic and insurance information.
- Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
- Adheres to assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
- Demonstrates competence in use of office equipment, technology, and answers telephone calls appropriately.
- Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
- Interacts with patients and families in a professional manner.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.

***Other Related Functions***

- Participates in Quality Assurance/Quality Indicator activities as assigned.
- Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
- Practices the efficient use of supplies.
- Assists Billing Service as requested.

Qualifications  

***Qualifications***

- High School graduate or equivalent.

- Six (6) months’ experience in a clerical office, or general business, and/or customer service setting

*updated: 09/25/2026*
## Skills

- Family and Medical Leave Act (Fmla) Administration
- Patient Satisfaction
- Medical Records
- Clerical Skills
- Office Equipment
- Billing
- Prior Authorization
- Health Policies
- Quality Assurance
- Customer Service
## Benefits

- Financial Aid/Assistance
- Leadership Development
- Health Insurance
- Dental Insurance
- Vision Insurance
- Parental Leave
- Paid Time Off (Pto)
- Medical Leave
- Child/Elder Care
- Pet Insurance

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/front-office-assistant-family-practice-wc-at-orlando-health-01a0d955-6ed9-731f-97fe-3d1576f98d0c?utm_source=ai_markdown)

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