--- title: Front Desk Supervisor Closing Evening Shift description: Gravity Haus is hiring for the Front Desk Supervisor Closing Evening Shift role in Truckee, CA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/front-desk-supervisor-closing-evening-shift-at-gravity-haus-01a13cd8-6a50-7d7b-89d2-bf185125232f date: 2026-10-15T00:15:58Z og_description: Join Gravity Haus as Front Desk Supervisor Closing Evening Shift in Truckee, CA. Pays $25–$28 per hour. Full-time role. og_image: https://www.foundrole.com/og/0ja78z.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Gravity Haus | | **Location** | Truckee, CA | | **Salary** | $25/hr - $28/hr | | **Type** | Full Time | | **Posted** | Oct 14, 2026 | ## Description Gravity Haus is seeking an energetic and service-driven Haus Experience Supervisor to support the daily operations of our front desk and deliver exceptional guest and member experiences. This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Position Hours: Closing/evening shift - 11:30 A.M-8:00 P.M and 2:30 P.M-11 P.M. **Key Responsibilities** **Front Desk Operations** - Support daily front desk operations including check-in/out, key creation, room assignments, and guest communications. - Ensure the team follows all service protocols and hospitality standards. - Monitor and manage room blocking, special requests, early arrivals, and VIP needs. - Use PMS and ALICE daily to coordinate guest interactions, maintenance requests, and follow-up tasks. - Assist with billing questions, corrections, and resolution of guest issues. - Maintain a welcoming, organized, and efficient lobby and front desk environment. **Team Leadership & Training** - Assist in hiring, onboarding, supervising, and training Front Desk Specialists. - Help create staffing schedules based on business needs. - Conduct coaching conversations, performance feedback, and disciplinary actions as needed. - Support team development, morale, and alignment with company standards. **Guest Experience** - Deliver anticipatory, high-touch guest service throughout the stay. - Support pre-arrival planning and communications to personalize each visit. - Help resolve escalated guest concerns with professionalism and empathy. - Promote hotel services, amenities, and local recommendations. **Cross-Department Collaboration** - Communicate daily with Housekeeping regarding priority rooms, arrivals, departures, and special requests. - Coordinate with Maintenance for timely resolution of in-room issues. - Support F&B, Membership, and Events teams to provide seamless experiences across the property. **Member Support** - Introduce guests to Gravity Haus membership benefits and community events. - Prepare personalized member welcome notes, VIP touches, and itineraries. - Assist local and visiting members with questions, access, or amenity usage. - Uphold community standards and ensure a safe, welcoming space for all members. **What We’re Looking For** - 1+ years of hotel front desk or hospitality experience preferred. - Prior supervisory experience is a plus but not required with strong leadership qualities. - Strong communication skills and comfort using hotel/PMS platforms. - A guest-first mindset and genuine enthusiasm for hospitality. - Thrive in a fast-paced environment and solve problems calmly and creatively. - Build strong working relationships across departments and collaborate naturally. - Stay organized, think ahead, and manage shifting priorities with ease. - Inspire teamwork and help others grow through coaching and real-time feedback. - Ability to work a flexible schedule including weekends and holidays. - Comfort using hospitality systems (PMS, OpenTable, Slack, or similar). - A passion for the outdoors, wellness, and a sustainable lifestyle. **Physical Requirements** - Ability to stand for extended periods. - Ability to lift up to 50 lbs occasionally. - Flexibility to work weekends, holidays, and varying shifts as needed. **About Gravity Haus** Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living. At the heart of everything we do are our core values, which guide our culture, service, and growth: - Keep Growing - Bring Others Along - Create Powerful Moments - Be “All-In” + Go the Distance - Make it Better than You Found It We’re looking for team members who share these values and want to make a meaningful impact in both their work and community. **What We Can Offer You** When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary. ## Skills - Onboarding - Slack - Supervision - Performance Management - Employee Relations - Teamwork - Planning - Food and Beverage Management - Empathy - Supervisory Skills - Billing - Housekeeping - Team Building - Leadership - OpenTable - Maintenance - Communication - Coaching - Front Desk Operations ## Benefits - Flexible Work Schedules - 401(k) Plans - Health Insurance ## Related - [Hospitality & Food Service jobs](https://www.foundrole.com/careers/hospitality-and-food-service?utm_source=ai_markdown)- [Hospitality Manager jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hospitality-managers?utm_source=ai_markdown)- [Front Office / Rooms Division Manager jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hospitality-managers/front-office-rooms-division-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 275241 jobs - [Hotels and Motels](https://www.foundrole.com/sectors/hospitality-and-travel/hotels-and-motels?utm_source=ai_markdown) — 69229 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)