--- title: Front Desk Specialist at Gravity Haus in Truckee, CA description: Gravity Haus is hiring for the Front Desk Specialist role in Truckee, CA. Pays $22–$26 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/front-desk-specialist-at-gravity-haus-01a13282-4305-7e31-bb3b-452a0081d692 date: 2026-10-13T00:18:18Z og_description: Join Gravity Haus as Front Desk Specialist in Truckee, CA. Pays $22–$26 per hour. Full-time, on-site role. og_image: https://www.foundrole.com/og/9y3gg4.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Gravity Haus | | **Location** | Truckee, CA | | **Salary** | $22/hr - $26/hr | | **Type** | Full Time | | **Posted** | Oct 12, 2026 | ## Description At Gravity Haus, we’re redefining hospitality for the modern traveler — creating connection, adventure, and community at every turn. We’re a collective of hotels, restaurants, and experiences designed for those who value the outdoors, sustainability, and meaningful connection. We’re looking for an energetic and guest-focused Front Desk Specialist (Haus Experience Specialist) to join our team and be the heartbeat of the member and guest experience. You’ll be the first face our guests see — setting the tone for their stay, creating memorable moments, and ensuring every interaction reflects the Gravity Haus mission and values. **Key Responsibilities** **Front Desk & Guest Experience** - Greet every guest and member with warmth, enthusiasm, and genuine hospitality. - Handle all check-ins, check-outs, and reservations using the Property Management System (PMS) with accuracy and attention to detail. - Communicate with guests via phone, email, and in person to manage requests and resolve issues promptly. - Coordinate pre-arrival outreach and ensure VIP and special requests are prioritized. - Collaborate closely with the housekeeping, maintenance, and F&B teams to ensure rooms and amenities are guest-ready. - Resolve guest billing questions and service issues with professionalism and empathy. **Membership & Community Engagement** - Educate guests and prospective members on Gravity Haus Membership and its benefits. - Create and support “Member for a Day” experiences, integrating F&B, fitness, coworking, and community events. - Assist local and visiting members by curating personalized itineraries and recommendations that enhance their stay. - Build connections with guests and members that foster loyalty and long-term relationships. - Collaborate with the Membership and Marketing teams to identify engagement opportunities and promote upcoming events. **Operational Excellence** - Maintain a tidy, organized, and welcoming front desk and lobby area. - Manage daily communications with other departments using internal software tools. - Support room assignments, daily board updates, and special project coordination. - Ensure guest data, billing, and inventory records are accurate and up to date. - Participate in regular team meetings and contribute ideas for improving operations and service standards. - Maintain compliance with all safety, cleanliness, and sustainability standards. **What We’re Looking For** - 1+ year of experience in hospitality or customer service (hotel experience preferred). - Excellent verbal and written communication skills; bilingual (English/Spanish) a plus. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm in a fast-paced, guest-facing environment. - A collaborative spirit and willingness to jump in wherever needed. - Comfort using hospitality systems (PMS, OpenTable, Slack, or similar). - A passion for the outdoors, wellness, and a sustainable lifestyle. **Physical Requirements** - Ability to stand for extended periods. - Ability to lift up to 50 lbs occasionally. - Flexibility to work weekends, holidays, and varying shifts as needed. **About Gravity Haus** Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living. At the heart of everything we do are our core values, which guide our culture, service, and growth: - Keep Growing - Bring Others Along - Create Powerful Moments - Be “All-In” + Go the Distance - Make it Better than You Found It We’re looking for team members who share these values and want to make a meaningful impact in both their work and community. **What We Can Offer You** When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary. ## Skills - Cleanliness - Outreach - Bilingual - Slack - Food and Beverage Management - Empathy - Project Coordination - Billing - Housekeeping - Multitasking - English - Sustainability Standards - Attention to Detail - OpenTable - Inventory Management - Organizational Skills - Reservation Management - Spanish - Communication - Customer Service ## Benefits - 401(k) Plans - Health Insurance ## Related - [Hospitality & Food Service jobs](https://www.foundrole.com/careers/hospitality-and-food-service?utm_source=ai_markdown)- [Hotel & Lodging jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hotel-and-lodging?utm_source=ai_markdown)- [Front Desk Agent jobs](https://www.foundrole.com/careers/hospitality-and-food-service/hotel-and-lodging/front-desk-agent?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 275614 jobs - [Hotels and Motels](https://www.foundrole.com/sectors/hospitality-and-travel/hotels-and-motels?utm_source=ai_markdown) — 68674 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)