--- title: Front Desk Patient Services Representative description: Master Center for Addiction Medicine is hiring for the Front Desk Patient Services Representative role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/front-desk-patient-services-representative-at-master-center-for-addiction-medicine-01a0ee90-979e-7880-aa49-627463bcb191 date: 2026-11-15T01:26:44Z og_description: Join Master Center for Addiction Medicine as Front Desk Patient Services Representative in Richmond, VA. Pays $16 per hour. og_image: https://www.foundrole.com/og/e1vy8h.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Master Center for Addiction Medicine | | **Location** | Richmond, VA | | **Salary** | $18/hr | | **Type** | Full Time | | **Posted** | Sep 29, 2026 | ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Master Center for Addiction Medicine. - **E-Verify:** No E-Verify enrollment on record for Master Center for Addiction Medicine. ## Pay for similar jobs Most similar jobs pay $42,000 – $47,000 a year (median $44,000). ## Description Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery. This position is Monday through Friday, 8:15 am to 5:00 pm. Pay Rate is $18+ an hour based on experience. Job Type: Full time Location: Richmond, VA **FRONT DESK DUTIES AND RESPONSIBILITIES:** - Answering and responding to phone calls. - Referring new patients to intake. - Scheduling and confirming appointments. - Verify Insurance and enter structured data. - Scanning documents to patient’s medical records. - Checking patients in and out. - Collecting co-pays, deductibles, co insurances, and past due balances. - Providing excellent customer service to patients, employees, and vendors. - Additional responsibilities may include providing support for some of the Medical Assistant duties - Other projects and duties as assigned **MINIMUM QUALIFICATIONS:** 1 year of customer service experience **SKILLS AND BEHAVIORS:** - Medical office experience - Customer service experience - Experience on the phone with customers - Experience using an EMR - Office management experience - Experience using computers and software At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! ## Skills - Office Management - Medical Records - Schema Markup - Electronic Medical Record - Customer Service - Medical Office Administration ## Related - [Healthcare & Medicine jobs](https://www.foundrole.com/careers/healthcare-and-medicine?utm_source=ai_markdown)- [Healthcare Administrative Support jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support?utm_source=ai_markdown)- [Patient Access Representative jobs](https://www.foundrole.com/careers/healthcare-and-medicine/healthcare-administrative-support/patient-access-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 99847 jobs - [Medical Practices](https://www.foundrole.com/sectors/healthcare/medical-practices?utm_source=ai_markdown) — 39822 jobs - [Richmond, VA](https://www.foundrole.com/locations/us/virginia/richmond?utm_source=ai_markdown) — 9524 jobs ## Related pages - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 99847 jobs - [Medical Practices](https://www.foundrole.com/sectors/healthcare/medical-practices?utm_source=ai_markdown) — 39822 jobs - [Richmond, VA](https://www.foundrole.com/locations/us/virginia/richmond?utm_source=ai_markdown) — 9524 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)