--- title: Field Service Technician description: TRUNO, Retail Technology Solutions is hiring for the Field Service Technician role in College Station, TX. See the full description and apply. type: job url: https://www.foundrole.com/jobs/field-service-technician-at-truno-retail-technology-solutions-01a0b3d7-6aa3-74bc-b206-f8b6aa51a97d date: 2026-11-13T17:42:55Z og_description: Join TRUNO, Retail Technology Solutions as Field Service Technician in College Station, TX. Pays $20–$25 per hour. Full-time role. og_image: https://www.foundrole.com/og/b5od8p.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | TRUNO, Retail Technology Solutions | | **Location** | Hayward, CA | | **Salary** | $20/hr - $25/hr | | **Type** | Full Time | | **Posted** | Sep 30, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for TRUNO, Retail Technology Solutions. - **E-Verify:** TRUNO, Retail Technology Solutions uses E-Verify. ## Pay for similar jobs Most similar jobs pay $37,000 – $47,000 a year (median $39,000). ## Description **SUMMARY** The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate troubleshooting, diagnostics, repair, and thorough testing are completed. Additional hardware may include laser printers, meat scales, and wrappers, network equipment, etc. The POS Field Service Technician is responsible to maintain current accurate spare parts/equipment inventory, as well as very strong emphasis on timely and accurate documentation and records. **RESPONSIBILITIES** Someone in this position at TRUNO will: - Respond to all service requests timely, keep customer fully updated, and ensure service call completions are documented accurately with comprehensive details, as well as ensure any parts/equipment used are appropriately accounted for - Interact with store personnel and Truno team in a positive manner and easy to understand by the people being communicated with - Maintain ability to work regular hours, as well as after-hours availability when needed - Willing to travel when needed, typically within a 150-mile radius, limited overnight travel - Responsible to troubleshoot, fault isolate, repair, and test to verify proper functionality of any in-store equipment assigned to provide service for - Able to use tools, including basic power tools, in the performance of assigned duties - Provide preventative maintenance to customers on in-store POS equipment, as well as additional hardware, laser printer, meat scales and wrappers, network equipment, etc. - Perform basic configuration of software and hardware, and perform installs and upgrades, as needed - Organized, well prepared, and maintain professional appearance and conduct - Maintain strict confidentiality and adhere to company policies - Adhere to specific deadlines and timelines - Accountable and responsible to maintain company provided vehicle, company credit card, fuel and fleet maintenance card, Netbook PC, tools and test equipment, as well as any additional company provide resources. - Maintain technical and product knowledge on all equipment sold and supported in your assigned Service Territory - Additional duties and responsibilities as needed **QUALIFICATIONS** Someone in this position at TRUNO should have: ***Education*** Associates Degree in Information Technology or related Technology Field (Preferred) ***Experience*** - Minimum 1 year of experience in technology service (Preferred) - Prior retail experience (Preferred) - Familiarity with Windows and Microsoft Office (Required) - Practical experience with electronics/technology hardware (Preferred) ***Licenses & Certifications*** - CompTIA A+ Certification (Preferred) - CompTIA Network+ Certification (Preferred) - Industry-Specific Certifications (Preferred) ***Skills & Knowledge (required)*** - Exceptional customer service orientation (Required) - Basic Break/Fix Computer skills (Required) - Basic PC operations/software knowledge (Required) - Excellent oral and written communication, including communicating in a way that a non-technical end user and/or Team members and Managers can understand (Required) - Understanding of Networks and Wireless devices (Preferred) - Proficient with use of common hand tools and basic test equipment (Required) - Ability to work independently, as well as in a team environment (Required) - Capable of multi-tasking, with ability to think, learn, and solve problems quickly (Required) - Ability to effectively prioritize and execute tasks in a high-pressure environment (Required) - Confidentiality and integrity (Required) - Detail oriented (Required) - Organizational skills (Required) ***Benefits*** - Medical - Dental - Vision - Life and Supplemental Insurance - Pet insurance - Short/Long term disability - Paid holidays - Paid vacation and sick time - Paid birthday - 401k with 4% company match **Employment Type** - Full-Time **We are an e-verify employer.** **About TRUNO Retail Technology Solutions:** For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service. > TRUNO is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Pursuant to the California Fair Chance Act and local Fair Chance ordinances, we will consider for employment qualified applicants with arrest and conviction records. If you need a reasonable accommodation during the application process, please contact hrdept@truno.com. > > > > > > > > > > **California Applicant Privacy Notice:** When you apply, TRUNO collects personal information (such as your name, contact details, work history, and qualifications) solely to evaluate your application and manage the hiring process. We do not sell your personal information. To request access to or deletion of your data, contact hrdept@truno.com. ## Skills - CompTIA Network+ - Information Technology - Hand Tools - Fleet Maintenance - CompTIA a+ - Confidentiality - Power Tools - Remote Authentication Dial-in User Service RADIUS Software - Multitasking - Test Equipment - Microsoft Office - Product Knowledge - Human Resources - Attention to Detail - Written Communication - Maintenance - Ability to Work Independently - Organizational Skills - Communication - Detail Oriented - Point Of Sale - Customer Service ## Benefits - Disability Insurance - Life Insurance - Paid Time Off (Pto) - Sick Leave - 401(k) Plans - Pet Insurance ## Related - [Maintenance, Installation & Repair jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair?utm_source=ai_markdown)- [Field Service jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair/field-service?utm_source=ai_markdown)- [Field Service Engineer / Technician jobs](https://www.foundrole.com/careers/maintenance-installation-and-repair/field-service/field-service-engineer-technician?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260844 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118867 jobs - [Hayward, CA](https://www.foundrole.com/locations/us/california/hayward?utm_source=ai_markdown) — 766 jobs ## Related pages - [California](https://www.foundrole.com/locations/us/california?utm_source=ai_markdown) — 260844 jobs - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118867 jobs - [Hayward, CA](https://www.foundrole.com/locations/us/california/hayward?utm_source=ai_markdown) — 766 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)