---
title: Field Service IT/Printer Technician at 1rti
description: 1rti is hiring for the Field Service IT/Printer Technician role in Riverside,
  MO. Pays $16–$19 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/field-service-it-printer-technician-at-1rti-01a146c9-43c4-7a87-a75f-fa7488ca6e22
date: 2026-11-15T01:26:44Z
og_description: Join 1rti as Field Service IT/Printer Technician in Riverside, MO. Pays $16–$19
  per hour. Full-time, on-site role.
og_image: https://www.foundrole.com/og/q359xl.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | 1rti.com |
| **Location** | Riverside, MO |
| **Salary** | $16/hr - $19/hr |
| **Type** | Full Time |
| **Posted** | Oct 16, 2026 |

## Is this job real?

**Ghost job check:** A · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for 1rti.com.
- **E-Verify:** No E-Verify enrollment on record for 1rti.com.

## Pay for similar jobs

Most similar jobs pay $48,000 – $61,000 a year (median $54,000).

## Description

Riverside Technologies, Inc. is currently seeking a Field Service IT/Printer Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application!

**Job Summary**:

As a Field Service/Printer Technician, you will be providing onsite support to our customer. In this role, you’ll provide technical assistance and support for issues related to printer systems and hardware. Plus, you will be responsible for managing customer relationships to ensure their highest satisfaction.

**What You’ll Be Doing:**

- Repairing printer equipment at customer sites within our Service Level Agreement
- Communicating accurately, concisely, and professionally with the customer about any service updates and related items
- Providing technical assistance and support to customers for incoming issues related to printer systems and hardware
- Responding to inquiries from customers seeking assistance and walking customer through problem-solving process
- Installing, modifying, and repairing computer hardware at customer sites
- Running diagnostic programs to identify problems with computer systems
- Developing a working knowledge of all operating standards, practices, and procedures
- Performing quality checks on all documents scanned and prepped records to ensure accuracy and correcting any quality issues as needed
- Preparing product for delivery and ensuring all project documentation is complete
- Complying with daily maintenance and safety checks of all equipment
- Detecting image errors and determining/documenting the cause of the errors detected during QC
- Managing customer relationships to ensure highest satisfaction
- Installing new equipment at customer sites as required
- Installing upgrades, firmware, and consumables
- Performing other related duties as assigned

**What You’ll Need**:

- A+ certification is preferred
- Ability to travel as required
- Sense of urgency, organizational skills, professional presence, and teamwork skills
- Excellent customer service skills
- Strong verbal communication and problem-solving skills
- Regular, reliable attendance
- Must have ability to lift/move equipment weighing 50 or more pounds as well as stand, climb, bend, kneel, stoop, and reach freely
- Must be able to pass drug screening and background check
- Must have exceptional driving record and have a valid driver’s license

**What You Can Look Forward to**:

- We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
- PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
- CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
- TEAMWORK: A team-centric environment – we thrive on working with others to reach a common goal.
## Skills

- Service-Level Agreement
- Design Thinking
- Teamwork
- Problem Solving
- CompTIA a+
- Customer Relationship Management
- Project Documentation
- Statistical Quality Control
- Diagnostics
- Maintenance
- Organizational Skills
- Driving
- Communication
- Computer Hardware
- Customer Service
- Firmware
## Benefits

- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (Pto)
- 401(k) Plans

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