--- title: Family Shelter Program Coordinator at MP in Peabody, MA description: MP is hiring for the Family Shelter Program Coordinator role in Peabody, MA. Pays $22–$25 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/family-shelter-program-coordinator-at-mp-01a13496-5eb4-7441-aeb6-524c7aa77988 date: 2026-11-15T01:26:44Z og_description: Join MP as Family Shelter Program Coordinator in Peabody, MA. Pays $22–$25 per hour. Full-time role. og_image: https://www.foundrole.com/og/evcp0h.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | MP | | **Location** | Peabody, MA | | **Salary** | $22/hr - $25/hr | | **Type** | Full Time | | **Posted** | Oct 12, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for MP. - **E-Verify:** No E-Verify enrollment on record for MP. ## Pay for similar jobs Most similar jobs pay $71,000 – $129,000 a year (median $95,000). ## Description # Family Shelter Program Coordinator **Full-Time | Direct Hire | Monday–Friday, 7:00 AM – 3:00 PM** **$22–$25/hour + Comprehensive Benefits** ## Make a Meaningful Difference Every Day We are seeking a compassionate, organized, and mission-driven **Family Shelter Program Coordinator** to support the day-to-day operations of a family shelter program serving approximately 50 families across congregate, scattered-site, and motel/hotel units. This role is ideal for someone passionate about helping families achieve stability, resilience, and independence while working in a collaborative, trauma-informed environment. ## Position Overview The Family Shelter Program Coordinator works closely with shelter leadership, case managers, and community partners to ensure families receive the support, resources, and guidance needed throughout their shelter stay. This position combines program coordination, participant support, housing assistance, documentation, and shelter operations responsibilities. ## Key Responsibilities ### Participant Support & Program Coordination - Utilize trauma-informed, strengths-based approaches when working with participants and families. - Welcome and orient new participants to shelter programs, policies, and available resources. - Build positive, collaborative relationships while maintaining professional boundaries. - Assist participants with housing applications, housing searches, and related documentation. - Support families in accessing community resources and supportive services. - Monitor participant needs and ensure emergency and basic needs are addressed. ### Documentation & Compliance - Maintain accurate participant records and documentation. - Complete incident reports and required program documentation. - Ensure compliance with HIPAA, confidentiality standards, and program regulations. - Communicate effectively with internal teams to ensure continuity of care. ### Shelter Operations - Coordinate routine shelter inspections and maintenance requests. - Monitor inventory and order household and program supplies. - Assist with participant move-ins and move-outs. - Support food pantry and resource distribution efforts. - Maintain accurate records of participant services and program activities. ### Crisis Intervention & Safety - Utilize de-escalation techniques and crisis intervention skills when needed. - Respond appropriately to emergencies following program procedures. - Collaborate with behavioral health and emergency response resources as necessary. - Promote a safe, respectful, and supportive environment for participants. ### Cross-Functional Collaboration - Partner with case managers, maintenance staff, children's services, and leadership teams. - Participate in staff meetings, training programs, and ongoing professional development. - Support housing stabilization efforts and participant success plans. ## Qualifications ### Required - Strong interpersonal and communication skills. - Excellent organizational and documentation abilities. - Ability to work effectively with diverse populations. - Proficiency with computers and standard office software. - Ability to maintain confidentiality and professional boundaries. - Detail-oriented with strong problem-solving skills. ### Preferred - Experience working in social services, shelters, housing programs, human services, community outreach, case management, or related fields. - Knowledge of trauma-informed care and strengths-based service models. - Experience supporting individuals and families experiencing housing instability. ## Physical Requirements - Ability to occasionally lift and/or move up to 50 pounds. - Ability to sit, stand, walk, and climb stairs throughout the workday. - Ability to work on a computer and complete documentation tasks regularly. ## Why Join Us? Join a mission-driven organization dedicated to helping individuals and families overcome housing instability and build a path toward long-term success. Be part of a supportive, collaborative work environment where your contributions make a direct impact on the lives of those you serve. ### Benefits Include - Competitive pay: **$22–$25/hour** - Medical, dental, life, and short-term disability insurance. - 401(k) with company match. - Generous paid time off. - Mission-driven and supportive workplace culture. **If you're passionate about supporting families and making a difference in your community, we'd love to hear from you. Apply today!** ## Skills - Inspection - Emergency Response - Training And Development - De-escalation Techniques - Problem Solving - Health Insurance Portability And Accountability Act (Hipaa) Compliance - Interpersonal Skills - Confidentiality - Incident Reporting - Crisis Intervention - Strengths-Based Approach - Community Outreach - Case Management - Computer Literacy - Workday - Behavioral Health - Attention to Detail - Community Resource Navigation - Maintenance - Move-Ins - Communication - Continuity of Care - Professional Boundaries - Trauma-Informed Care - Detail Oriented ## Benefits - Professional Development - Health Insurance - Dental Insurance - Disability Insurance - Life Insurance - Paid Time Off (Pto) - 401(k) Plans ## Related - [Management & Leadership jobs](https://www.foundrole.com/careers/management-and-leadership?utm_source=ai_markdown)- [Project Management jobs](https://www.foundrole.com/careers/management-and-leadership/project-management?utm_source=ai_markdown)- [Program Coordinator jobs](https://www.foundrole.com/careers/management-and-leadership/project-management/program-coordinator?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Massachusetts](https://www.foundrole.com/locations/us/massachusetts?utm_source=ai_markdown) — 76198 jobs - [Human Resources Services](https://www.foundrole.com/sectors/staffing-and-recruiting/human-resources-services?utm_source=ai_markdown) — 11655 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)