--- title: Express Service Advisor at Swickard Auto Group description: Swickard Auto Group is hiring for the Express Service Advisor role in Santa Monica, CA. Pays $22 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/express-service-advisor-at-swickard-auto-group-01a0dc1a-5723-7e3c-89c8-1ed123bdb982 date: 2026-09-28T03:38:40Z og_description: Join Swickard Auto Group as Express Service Advisor in Santa Monica, CA. Pays $22 per hour. Full-time role. og_image: https://www.foundrole.com/og/0kxjzn.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Swickard Auto Group | | **Location** | Santa Monica, CA | | **Salary** | $22/hr | | **Type** | Full Time | | **Posted** | Sep 22, 2026 | ## Description **Santa Monica, CA | Subaru | Express service | Quick lube | Oil change | Maintenance | Guest-facing experience required | Hospitality experience welcome | Automotive experience a plus | Los Angeles | Southern California | Veterans encouraged to apply | $22/hr** **IS THIS YOU?** • You're a clear, efficient communicator who keeps guests informed, sets accurate expectations, and delivers a professional experience even during a fast-moving, high-volume shift • You come from a guest-facing background -- hospitality, retail, customer service, or automotive -- and you thrive in an environment where pace and accuracy matter in equal measure • You're looking for a stable hourly role at a well-established Southern California Subaru store where your communication skills and your consistency make a real difference in how guests experience their service visit **WHO WE ARE** Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: **do right by people, every time.** Subaru of Santa Monica serves one of Southern California's most loyal and values-driven ownership communities. The Express Service lane is where many guests have their most frequent interaction with the dealership -- oil changes, tire rotations, filters, and multi-point inspections that keep their vehicles running and their trust in the store intact. The Express Service Advisor is the face of that experience: efficient, communicative, and genuinely focused on making each visit fast and professional. **WHAT YOU'LL DO** • Greet guests in the express lane and manage their service visit from write-up through vehicle return -- keeping the process moving efficiently and communication clear throughout • Accurately document guest concerns, vehicle information, and requested services on repair orders • Communicate multi-point inspection findings to guests -- presenting maintenance recommendations clearly and honestly without pressure • Coordinate with express technicians to monitor repair progress, manage queue flow, and ensure timely vehicle completion • Set and meet realistic time expectations with guests -- and proactively communicate any delays before they become surprises • Process payments accurately and ensure guests leave with a clear understanding of the work performed • Maintain accurate records in the DMS and uphold documentation standards for all express repair orders **WHAT WE'RE LOOKING FOR** • Guest-facing experience in automotive service, hospitality, retail, or a comparable fast-paced customer service environment -- required • Automotive service advisor or express lane experience a strong plus -- not required for candidates with strong guest communication skills and the ability to learn service processes quickly • Clear, efficient communicator -- guests in the express lane are often time-constrained and expect a fast, professional interaction from start to finish • Organized and accurate under pace -- express service moves quickly and repair order documentation needs to be right every time • Comfortable with DMS platforms or quick to learn them -- prior experience with Reynolds & Reynolds or CDK a plus • Valid driver's license with a clean driving record **WHAT WE OFFER** • **$22/hr** • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • A clear path forward -- strong express advisors at Swickard grow into full service advisor and service management roles • Employee vehicle purchase and service discounts **WHY SUBARU OF SANTA MONICA** • Subaru's ownership base has one of the highest service retention rates in the automotive industry -- express lane guests here return consistently, which means steady volume and a familiar guest base that rewards the advisor who remembers them and takes care of them every visit • The express lane is often a guest's most frequent touchpoint with the dealership -- the advisor who runs it well builds trust that carries into every future service visit and every vehicle purchase • A values-driven Santa Monica community that aligns naturally with the Subaru brand -- guests here are engaged, loyal, and appreciative of a service experience that is honest and efficient • Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry • Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Express Service Advisor does in every guest interaction If you're a guest-focused communicator who thrives in a fast-paced service environment and wants to build a career in automotive at a well-run Southern California Subaru store with a loyal, community-oriented ownership base -- we'd like to meet you. ## Skills - Inspection - Driver's License - Express.js - Oil Change - Presentation Skills - Repair Orders - AWS Cloud Development Kit (Cdk) - Maintenance - Driving - Service Advisor - Communication - Customer Service ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Paid Time Off (Pto) ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/express-service-advisor-at-swickard-auto-group-01a0dc1a-5723-7e3c-89c8-1ed123bdb982?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)