--- title: Entry Level Customer Service Representative Immediate description: GEM is hiring for the Entry Level Customer Service Representative Immediate Start role in Richmond, VA. See the full description and apply. type: job url: https://www.foundrole.com/jobs/entry-level-customer-service-representative-immediate-start-at-gem-01a113c1-4d7f-73c7-b19b-12f7f54849ea date: 2026-10-07T01:18:17Z og_description: Join GEM as Entry Level Customer Service Representative Immediate Start in Richmond, VA. Pays $42K–$58K per year. og_image: https://www.foundrole.com/og/a9u3ec.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | GEM | | **Location** | Richmond, VA | | **Salary** | $42K/yr - $58K/yr | | **Type** | Full Time | | **Posted** | Oct 06, 2026 | ## Description We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences and driving community impact. We partner with leading nonprofit and charity organizations, delivering engaging campaigns and live events. We are seeking motivated, outgoing, and people-oriented individuals to join our team immediately. --- ### **Position Overview** As an **Entry-Level Customer Service Representative**, you will be the face of our company at live events, brand activations, and community outreach programs. This role is ideal for individuals who enjoy working with the public, want hands-on experience in customer service and event marketing, and are eager to grow into leadership and specialized roles. No prior experience is required. We provide **paid training, mentorship, and real-world event experience** to help you build a successful career. --- ### **Key Responsibilities** - Engage and interact with attendees, donors, and participants at live events and community programs. - Deliver professional, friendly, and approachable customer service. - Share campaign and fundraising information, answering questions confidently. - Assist with event setup, breakdown, logistics, and on-site support. - Build positive relationships with community members, supporters, and partners. - Maintain a high-energy, welcoming, and professional environment at all events. --- ### **Candidate Qualifications** We are looking for candidates who are: - Outgoing, personable, and comfortable engaging with the public. - Strong communicators with excellent interpersonal skills. - Positive, coachable, and eager to learn new skills. - Team-oriented with a strong work ethic. - Reliable, professional, and available for **immediate start**. - Experience in retail, hospitality, sales, or customer service is a plus but **not required**. --- ### **What We Offer** - Immediate hire with **full-time hours**. - **Paid training** and ongoing professional mentorship. - Competitive weekly pay plus **performance-based bonuses**. - Comprehensive benefits including **Medical, Dental, and Vision**. - Clear advancement pathways into leadership, event management, and account-level roles. - A fun, supportive, and team-driven work environment. - Opportunities to work with **well-known nonprofit and charity partners**. --- ### **Why Join Us?** Launch your career in **customer service, event marketing, fundraising, and community outreach** while making a positive impact. This role is perfect for candidates who are motivated to gain professional experience, develop valuable skills, and grow with a dynamic company. **Apply today** to start your career as an **Entry-Level Customer Service Representative – Immediate Start**! ## Skills - Live Events - Event Marketing - Work Ethic - Brand Activation - Logistics - Interpersonal Skills - Community Outreach - Mentoring - Continuous Learning - Fundraising - Leadership - Event Setup - Sales - Customer Service ## Benefits - Professional Development - Health Insurance - Dental Insurance - Vision Insurance ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 100339 jobs - [Marketing Services](https://www.foundrole.com/sectors/media-and-communications/marketing-services?utm_source=ai_markdown) — 30866 jobs - [Richmond, VA](https://www.foundrole.com/locations/us/virginia/richmond?utm_source=ai_markdown) — 9343 jobs ## Related pages - [Virginia](https://www.foundrole.com/locations/us/virginia?utm_source=ai_markdown) — 100339 jobs - [Marketing Services](https://www.foundrole.com/sectors/media-and-communications/marketing-services?utm_source=ai_markdown) — 30866 jobs - [Richmond, VA](https://www.foundrole.com/locations/us/virginia/richmond?utm_source=ai_markdown) — 9343 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)