--- title: Enterprise Support Claims Coordinator at Covenant description: Covenant is hiring for the Enterprise Support Claims Coordinator role in Chattanooga, TN. See the full description and apply. type: job url: https://www.foundrole.com/jobs/enterprise-support-claims-coordinator-at-covenant-01a13c60-e8d5-7169-a0b7-c662e46faaf5 date: 2026-11-15T10:15:13Z og_description: Join Covenant as Enterprise Support Claims Coordinator in Chattanooga, TN. Pays $19.23–$21.75 per hour. og_image: https://www.foundrole.com/og/2hyzuo.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Covenant](https://www.foundrole.com/companies/covenant?utm_source=ai_markdown) | | **Location** | Chattanooga, TN | | **Salary** | $19.23/hr - $21.75/hr | | **Posted** | Nov 15, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Covenant sponsors H-1B visas. It filed 1 H-1B petition (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Covenant. ## Pay for similar jobs Most similar jobs pay $32,000 – $36,000 a year (median $34,000). ## Description The Enterprise Support Claims Coordinator will provide accident and incident responses for the enterprise when company personnel and/or assets are involved. The role is also responsible for ensuring hazmat and security shipments are dispatched and transported in compliance with both internal company policies and governmental requirements. Responsibilities - Perform claim intake for incidents/accidents involving Enterprise Personnel and Assets (includes proper documentation of claims and supporting documents within internal systems) - Adhere to Enterprise Accident Response Policies and Procedures (including Workers Compensation) - Ensure Department of Transportation Post Accident Drug and Alcohol Screening (DOT/BAT) is completed in accordance with Federal DOT and Company Requirements - Complete Security Briefings for High Value Shipments and ensure proper monitoring and tracking during transit - Provide support functions associated with the dispatching of Hazardous Material Shipments including verbal briefings, proper shipment paperwork, and any permits required for transit by government agencies - Maintain strong partnership and communication with other departments (operations, safety, driver support, warehouse) via email and phone - Assist with on-going personnel training and training of new team members - Be involved in highly sensitive and complex incidents/accidents that require high level of confidentiality and professionalism - Work overtime when needed to support the team and Enterprise Knowledge, Skills, and Abilities - Ability and desire to work in multi-task fast paced environment - Detail oriented and self-motivated (can work alone if required) - ⁠Ability to work with complex, sensitive, and stressful incidents. - Understanding and/or knowledge of government regulations applicable to the transportation industry - Good interpersonal skills - Excellent communication (verbal/written) - Ability to work with situations requiring confidentiality - Flexibility to work different shift schedules when needed - Proficient in Microsoft Office Suite Education/Experience - Bachelor’s Degree or equivalent work experience required - Experience working in a high-volume call center preferred - Ability to communicate verbally and in writing in Spanish preferred - Experience working with Risk Management Information Systems (RMIS) preferred Competitive Compensation We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band. - Expected Pay Range: $19.23-$21.75 - Full Pay Range: $19.23-$29.87 - Pay Grade: 6 - 401(k) Match: Build your future with our generous company match. - Serious Health Condition Pay: Financial protection when it matters most. Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind: - Medical, Dental & Vision Insurance - Telemedicine Access - Company-Paid Short & Long-Term Disability Coverage - Health Savings Account (HSA) - Company-Paid Life Insurance Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work: - Generous Paid Time Off (PTO) - Paid Company Holidays - Time off to Volunteer Culture-Driven Perks We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday: - Casual Dress Code: Dress for your day. - Tuition Reimbursement: Advance your education with financial support. - Employee Discount Program: Exclusive savings on everyday essentials and more. - Dependent Care Flexible Spending Account (DFSA) - Adoption Assistance: Meaningful support for growing families. - Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges. - Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor ## Skills - Self-Motivation - Dispatching - Shift Scheduling - Risk Management - Interpersonal Skills - Confidentiality - Employee Training - Hazardous Materials Endorsement - Workers' Compensation - Information Systems - Microsoft Office - Attention to Detail - Permitting - Spanish - Communication - Writing - Detail Oriented - Drug and Alcohol Testing ## Benefits - Financial Aid/Assistance - Mental Health - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance - Discounts/Reimbursements - Paid Time Off (Pto) - 401(k) Plans - Child/Elder Care - Tax-Advantaged Accounts - Pet Insurance ## Related - [More jobs at Covenant](https://www.foundrole.com/companies/covenant?utm_source=ai_markdown) - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Tennessee](https://www.foundrole.com/locations/us/tennessee?utm_source=ai_markdown) — 57433 jobs - [Truck Transportation](https://www.foundrole.com/sectors/transportation-and-logistics/truck-transportation?utm_source=ai_markdown) — 12660 jobs - [Chattanooga, TN](https://www.foundrole.com/locations/us/tennessee/chattanooga?utm_source=ai_markdown) — 3005 jobs - [Covenant](https://www.foundrole.com/companies/covenant?utm_source=ai_markdown) — 651 jobs ## Related pages - [Tennessee](https://www.foundrole.com/locations/us/tennessee?utm_source=ai_markdown) — 57433 jobs - [Truck Transportation](https://www.foundrole.com/sectors/transportation-and-logistics/truck-transportation?utm_source=ai_markdown) — 12660 jobs - [Chattanooga, TN](https://www.foundrole.com/locations/us/tennessee/chattanooga?utm_source=ai_markdown) — 3005 jobs - [Covenant](https://www.foundrole.com/companies/covenant?utm_source=ai_markdown) — 651 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)