---
title: Dispatch Operations Specialist at IntelliPro
description: IntelliPro is hiring for the Dispatch Operations Specialist role in Los Angeles,
  CA. Pays $40 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/dispatch-operations-specialist-at-intellipro-group-inc-01a0cff4-48e6-7a4a-a4e1-7bedda69b36a
date: 2026-09-28T14:38:58Z
og_description: Join IntelliPro as Dispatch Operations Specialist in Los Angeles, CA. Pays $40
  per hour. Contractor, on-site role.
og_image: https://www.foundrole.com/og/h0w4f5.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | IntelliPro |
| **Location** | Los Angeles, CA |
| **Salary** | $40/hr |
| **Type** | Contractor |
| **Posted** | Sep 23, 2026 |
## Description

**Dispatch Operations Specialist (Contract)**

Intellipro is hiring Dispatch Operations Specialists for on-site contract roles. This role manages daily dispatch operations within an assigned region, monitoring key metrics such as dispatch completion rate, pickup task completion rate, and on-time arrival rate.

**Key Responsibilities:**

- Manage daily dispatch operations within the assigned region and monitor key metrics (dispatch completion rate, pickup task completion rate, on-time arrival rate).
- Coordinate with 5–8 DSPs (delivery service providers); track execution by drivers and DSP dispatch teams to ensure daily pickup tasks are completed as planned.
- Handle daily operational exceptions: driver lateness, missed pickups, uncollected shipments, merchant refusals, address issues, handover exceptions.
- Resolve standardized issues per established SOPs; coordinate with backbone network, merchant operations, product, or system teams when necessary.
- Conduct quality checks on pickup POP and drop-off POD to ensure operations and data feedback meet platform standards.
- Support consumables-related operations: daily route planning, inventory check coordination, settlement support.
- Participate in daily stand-ups, weekly meetings, incident retrospectives, and operations training; consolidate SOPs to continuously optimize dispatch processes.

**Requirements:**

- Experience in logistics operations, transportation dispatch, or service provider management; e-commerce logistics background preferred. Experience managing DSPs or fleet operations is a strong plus.
- Basic understanding of pickup, sorting, and handover workflows, with strong judgment in handling operational exceptions.
- Strong sense of ownership and solid execution in a fast-paced environment.
- Data-driven mindset; able to identify issues through operational metrics and drive improvements.
- Working hours: approximately 1:00 PM – 10:00 PM (aligned to the assigned region's local time), weekend rotation required, overtime when necessary.
- English fluency required for daily work communication.
## Skills

- Planning
- Logistics
- Sorting
- Vendor Management
- E-Commerce
- Demand-Side Platform (Dsp)
- Handover Management
- Statistical Quality Control
- Coordinating
- English
- Standard Operating Procedures (Sop)
- Inventory Management
- Sprint Retrospectives
- Communication

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/dispatch-operations-specialist-at-intellipro-group-inc-01a0cff4-48e6-7a4a-a4e1-7bedda69b36a?utm_source=ai_markdown)

## Related

- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)