--- title: Director Operations Control at Broadridge in Newark, NJ description: Broadridge is hiring for the Director Operations Control role in Newark, NJ. Pays $165K–$180K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/director-operations-control-at-broadridge-01a12685-dc00-763c-bb00-e01d6c695dc9 date: 2026-11-15T01:26:44Z og_description: Join Broadridge as Director Operations Control in Newark, NJ. Pays $165K–$180K per year. Full-time, hybrid role. og_image: https://www.foundrole.com/og/vrc2tg.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Broadridge](https://www.foundrole.com/companies/broadridge?utm_source=ai_markdown) | | **Location** | Newark, NJ (Hybrid) | | **Salary** | $165K/yr - $180K/yr | | **Type** | Full Time | | **Posted** | Oct 09, 2026 | ## Is this job real? **Ghost job check:** C · Some flags. Mostly fine, a few things to check. ## Visa sponsorship - **H-1B:** Broadridge sponsors H-1B visas. It filed 73 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for Broadridge. ## Pay for similar jobs Most similar jobs pay $145,000 – $223,000 a year (median $185,000). ## Description At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We're seeking a Operations Reconciliation Director who is responsible for managing reconciliations within the BPO/Operations control environment, ensuring delivery of accurate, timely, and contract-compliant services to clients. This role oversees reconciliation processes across high-volume transactional activities, manages exceptions and account breaks, and ensures operational performance meets agreed service levels, quality standards, and control requirements. The Director will lead teams, partner with clients and internal stakeholders, and use performance and risk data to improve outcomes. Success requires sound operational judgment, a disciplined approach to escalation and remediation, and the ability to balance client commitments with control requirements. **Responsibilities** - Direct daily reconciliation and operations control activities across assigned clients, accounts, products, and processes, ensuring delivery against service-level agreements and contractual requirements. - Establish clear ownership, review standards, and escalation thresholds for reconciliations, account breaks, exception queues, and aged or high-risk items. - Oversee control reporting and management information, including completeness, timeliness, accuracy, exception aging, trends, and remediation progress. - Ensure material breaks, missed deadlines, and control failures are escalated promptly, assessed for client and operational impact, and resolved with documented corrective actions. - Lead root-cause analysis of recurring issues; strengthen preventive and detective controls, and verify that remediation is effective. - Maintain audit-ready evidence, standard operating procedures, control inventories, issue logs, and process documentation. Support internal and external audits and applicable regulatory inquiries. - Manage capacity, coverage, and contingency plans for volume changes, critical deadlines, absences, and business continuity events. - Hire, coach, and develop managers and specialists; set performance expectations and build succession plans and a culture of accountability. - Own operational KPIs and governance reporting, and communicate control health, service performance, emerging risks, and improvement plans to senior leaders and clients. - Partner with technology, risk, compliance, quality, and client teams on incidents, change management, automation, and process improvement, including appropriate testing and control validation. - Provide control oversight during client onboarding, transitions, migrations, and process changes, including knowledge transfer, readiness assessment, and post-implementation stabilization. **Qualifications** - Bachelor’s degree in business, finance, accounting, operations, or a related field, or equivalent professional experience; an advanced degree or relevant certification is a plus. - Masters degree or advanced certifications are a plus (Series 99, 7 etc) - Significant experience leading reconciliation, operations control, or related financial-services operations, including teams, complex exceptions, and high-volume workflows. - Strong knowledge of account balancing, break investigation, operational risk, internal controls, audit readiness, and issue remediation. - Experience managing delivery against service-level agreements, quality standards, KPIs, and client commitments. - Sound judgment and strong analytical, problem-solving, communication, and stakeholder-management skills. - Advanced Excel skills and experience with reconciliation, workflow, or reporting tools; experience with IntelliMatch is a plus. - Experience in brokerage, banking, payments, outsourced operations, or multi-client shared services is a plus, as is familiarity with applicable SEC and FINRA requirements. - Experience supporting global operations, process transitions, automation, or transformation initiatives is a plus. - Knowledge of Broadridge platforms such as BPS, IMPACT, Proactive, or PostEdge is a plus. - This positions requires 2x a week in the Newark, NJ office Compensation Range: The salary range for this position is between $165,000- 180,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, international locations and education. Bonus Eligibility: Bonus Eligible We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. **Use of AI in Hiring** As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC "Know Your Rights" poster. ***Disability Assistance*** We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to . ## Skills - Open Web Application Security Project (Owasp) - Balance Sheet - Stakeholder Management - Onboarding - Message Queues - Investigation - Business Process Outsourcing (Bpo) - Quality Standards - Problem Solving - Key Performance Indicators (KPIs) - Automation - Audit Readiness - Root Cause Analysis - External Audit - Brokerage - Process Improvement - Banking - Internal Controls - Shared Services Management - Financial Services - Auditing - Corrective And Preventive Action (Capa) - Standard Operating Procedures (Sop) - Operational Risk - Inventory Management - Process Documentation - Preventive and Detective Controls - Communication - Change Management - Excel Formulas - Governance - Business Continuity - Regulatory Compliance ## Related - [More jobs at Broadridge](https://www.foundrole.com/companies/broadridge?utm_source=ai_markdown) - [Management & Leadership jobs](https://www.foundrole.com/careers/management-and-leadership?utm_source=ai_markdown)- [Operations Management jobs](https://www.foundrole.com/careers/management-and-leadership/operations-management?utm_source=ai_markdown)- [Operations Manager jobs](https://www.foundrole.com/careers/management-and-leadership/operations-management/operations-manager?utm_source=ai_markdown)- [Business Operations Manager jobs](https://www.foundrole.com/careers/management-and-leadership/operations-management/operations-manager/business-operations-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118918 jobs - [New Jersey](https://www.foundrole.com/locations/us/new-jersey?utm_source=ai_markdown) — 62005 jobs - [Newark, NJ](https://www.foundrole.com/locations/us/new-jersey/newark?utm_source=ai_markdown) — 2111 jobs - [Broadridge](https://www.foundrole.com/companies/broadridge?utm_source=ai_markdown) — 292 jobs ## Related pages - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118918 jobs - [New Jersey](https://www.foundrole.com/locations/us/new-jersey?utm_source=ai_markdown) — 62005 jobs - [Newark, NJ](https://www.foundrole.com/locations/us/new-jersey/newark?utm_source=ai_markdown) — 2111 jobs - [Broadridge](https://www.foundrole.com/companies/broadridge?utm_source=ai_markdown) — 292 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)