---
title: Desktop Support / Touch Labor Technician
description: People, Technology & Processes is hiring for the Desktop Support / Touch Labor
  Technician role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/desktop-support-touch-labor-technician-at-people-technology-and-processes-01a0ec6c-0642-7075-8725-c3710c4860fe
date: 2026-11-15T01:26:44Z
og_description: Join People, Technology & Processes as Desktop Support / Touch Labor Technician
  in Aberdeen Proving Ground, MD. Full-time role.
og_image: https://www.foundrole.com/og/c49dxr.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | People, Technology & Processes |
| **Location** | Aberdeen Proving Ground, MD |
| **Salary** | $44.7/hr - $49.7/hr |
| **Type** | Full Time |
| **Posted** | Sep 24, 2026 |

## Is this job real?

**Ghost job check:** C · Some flags. Mostly fine, a few things to check.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for People, Technology & Processes.
- **E-Verify:** No E-Verify enrollment on record for People, Technology & Processes.

## Pay for similar jobs

Most similar jobs pay $63,000 – $84,000 a year (median $83,000).

## Description

**Position Title**: Desktop Support / Touch Labor Technician (Tier 2-3)

**Location**: Aberdeen Proving Ground, MD

**Clearance required**: SECRET (Tier 3 / T3R investigation); interim Secret required before starting work.

**Scope of Work:** Provides hands-on desktop, peripheral, and software support, including imaging, deployment, relocation, and STIG-compliant configuration of end-user devices across ATEC locations.

**Responsibilities include (but are not limited to):**

- Install, configure, troubleshoot, and maintain desktops, laptops, tablets, monitors, printers, and multi-function devices

- Image systems with the current approved operating system baseline and perform user data backup, restore, and hard drive recovery

- Apply software, firmware, security updates, vendor patches, IAVAs, CVEs, and STIG settings using Government-provided tools

- Deliver, pick up, and relocate end-user devices at the service desk and at the user's place of duty

- Support operating systems including Microsoft, Linux, UNIX, macOS, Apple iOS, and Android

- Coordinate and verify vendor warranty repairs and report completed actions

- High school diploma or equivalent (minimum)

- U.S. citizenship

- Ability to speak, read, write, and understand English proficiently

- Proficiency with computers and Microsoft Office software

- Active Secret clearance (Tier 3 / T3R); interim Secret required before starting

- DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.
## Skills

- Investigation
- Data Backup
- DoD 8140 (Cyberspace Workforce)
- Secret Security Clearance
- Computer Literacy
- Mac OS
- iOS
- Microsoft Office
- English
- Service Desk Support
- Security Technical Implementation Guides (Stig)
- Unix
- Linux
- Android
- Equities
- Firmware

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