--- title: Customer Success Representative at Bosun description: Bosun is hiring for the Customer Success Representative role in Beaufort, SC. Pays $21.6–$25.77 per hour. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-success-representative-at-bosun-01a11c20-ba99-7cc9-a43e-c36128e73d7b date: 2026-11-15T01:26:44Z og_description: Join Bosun as Customer Success Representative in Beaufort, SC. Pays $21.6–$25.77 per hour. Full-time, on-site role. og_image: https://www.foundrole.com/og/b02d7p.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Bosun | | **Location** | Beaufort, SC | | **Salary** | $21.6/hr - $25.77/hr | | **Type** | Full Time | | **Posted** | Oct 30, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Bosun. - **E-Verify:** No E-Verify enrollment on record for Bosun. ## Pay for similar jobs Most similar jobs pay $40,000 – $47,000 a year (median $42,000). ## Description ## **About the Role** Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high-volume customer interactions with precision and professionalism, while handling financial transactions with a high level of accuracy. This is best suited for candidates with strong office-based customer service experience and comfort working with numbers, payments, and detailed processes. ### **About the Organization** Our client is redefining what government service looks like. With over 400 daily customer interactions, a 99% collection rate, and a 97.6% customer satisfaction rating, the team is committed to delivering efficient, empathetic, and accountable service. ### **What You’ll Do** - Serve as the primary point of contact for taxpayers (in-person, phone, email) - Accurately process and balance tax payments and daily transactions - Investigate and resolve payment discrepancies and exceptions - Communicate clearly and professionally to resolve customer inquiries - Maintain strict adherence to policies, procedures, and compliance standards - Support team operations, including cross-branch coverage and additional administrative tasks ### **Required Qualifications (Applicants Must Meet ALL)** - Minimum 5 years of customer service experience in a professional office setting (not retail-only) - At least 2 years handling payments, billing, cash balancing, or financial transactions - Strong proficiency in Microsoft Excel and Outlook (intermediate level or higher) - Demonstrated ability to work accurately with numbers and reconcile transactions - Proven track record of handling high-volume customer interactions professionally - High School Diploma or GED - Valid driver’s license ### **Preferred Qualifications** - Associate’s degree or higher in Business, Finance, or related field - Experience in government, banking, tax, or accounts receivable environments ### **What Will Set You Apart** - Experience resolving complex customer issues involving payments or accounts - Strong attention to detail with minimal error rates in transactional work - Ability to remain composed and professional in fast-paced or high-pressure environments - Clear ownership mindset—follows through on issues to full resolution - Alignment with a service-first, team-oriented culture ### **Compensation & Benefits** - $21.60-$25.77 per hour - Healthcare coverage - 401(k) plan - PTO Package: - * 12 personal leave days (Year 1) * 15+ days after Year 2 (increasing over time) * 12 sick days annually - Ongoing professional development opportunities ### **Important Note for Applicants** This role involves daily financial transactions, accuracy requirements, and high public interaction volume. Applicants without direct experience in office-based customer service and payment processing are unlikely to be considered. ### **Why Join** You’ll be part of a high-performing, mission-driven public office where accuracy, accountability, and customer experience truly matter. This is an opportunity to build a stable, long-term career while making a meaningful impact in the community. ### **Apply Today** If you meet the qualifications and are looking for a structured, fast-paced role where attention to detail and customer service excellence are critical, we encourage you to apply. Posting Statement: **All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.** ## Skills - Balance Sheet - Accounts Receivable - Microsoft Excel - Billing - Banking - Microsoft Outlook - Payment Processing - Attention to Detail - Financial Transactions - Communication - Customer Service ## Benefits - Professional Development - Paid Time Off (Pto) - Sick Leave - Personal Leave - 401(k) Plans ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Staffing Agencies](https://www.foundrole.com/sectors/staffing-and-recruiting/staffing-agencies?utm_source=ai_markdown) — 143871 jobs - [South Carolina](https://www.foundrole.com/locations/us/south-carolina?utm_source=ai_markdown) — 43246 jobs - [Beaufort, SC](https://www.foundrole.com/locations/us/south-carolina/beaufort?utm_source=ai_markdown) — 370 jobs ## Related pages - [Staffing Agencies](https://www.foundrole.com/sectors/staffing-and-recruiting/staffing-agencies?utm_source=ai_markdown) — 143871 jobs - [South Carolina](https://www.foundrole.com/locations/us/south-carolina?utm_source=ai_markdown) — 43246 jobs - [Beaufort, SC](https://www.foundrole.com/locations/us/south-carolina/beaufort?utm_source=ai_markdown) — 370 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)