--- title: Customer Success Manager at Remarcable in Omaha, NE description: Remarcable is hiring for the Customer Success Manager role in Omaha, NE. Pays $75K–$95K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-success-manager-at-remarcable-01a17a8a-42e1-73b7-9dd7-52c02fb040e3 date: 2026-10-27T00:45:36Z og_description: Join Remarcable as Customer Success Manager in Omaha, NE. Pays $75K–$95K per year. Full-time, on-site role. og_image: https://www.foundrole.com/og/0j5mfz.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Remarcable | | **Location** | Omaha, NE | | **Salary** | $75K/yr - $95K/yr | | **Type** | Full Time | | **Posted** | Oct 26, 2026 | ## Is this job real? **Ghost job check:** A- · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Remarcable. - **E-Verify:** No E-Verify enrollment on record for Remarcable. ## Pay for similar jobs Most similar jobs pay $102,000 – $170,000 a year (median $135,000). ## Description Remarcable is a SOC 2 Type II–certified cloud platform that streamlines purchasing for MEP contractors. We've processed billions in material purchases and we're scaling fast. As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business — driving retention, expansion, and real business value for contractor clients. **What You'll Do** - **Drive value realization** - Lead the handoff from onboarding into a long-term success plan. Deliver QBRs and EBRs that show measurable ROI across procurement, spend control, and field-to-office workflows. - **Protect and grow ARR** - Monitor account health in Totango and Salesforce. Run churn playbooks proactively when usage dips — don't wait for the renewal date to find out there's a problem. - **Expand accounts** - Identify upsell opportunities — new modules, additional regions, adjacent partners. Turn happy customers into advocates for case studies, referrals, and beta programs. - **Feed product insight** - Translate field feedback into clear, actionable input for Product and Engineering. You're the voice of the contractor inside the building. **Who You Are** - 5+ years in B2B SaaS CS or Account Management - You've managed a book of business before and know what it takes to retain and grow complex accounts. Construction industry experience (electrical, mechanical, plumbing) is a meaningful plus. - Systems-minded - Comfortable in Salesforce and Totango (or similar CSPs). You believe: if it isn't in the CRM, it didn't happen. - Proactive by default - You don't wait for a customer to raise a flag. You intervene before problems become crises. - Fluent across audiences - You can explain procurement workflows to a foreman and digital transformation ROI to a CFO — and you're comfortable in both rooms. - Owner's mentality - You treat your book of business like your own company — focused on high-impact work, not busy work. **Compensation and Benefits** - Medical, dental & vision (company-paid for employee coverage) - STD & group life (company-paid), voluntary LTD - 401(k) with company match - 2 weeks PTO + 56 hrs sick in year 1 - Bonus potential - Series A growth trajectory #ZR Please be aware of potential **phishing scams**. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is **not** associated with [**info-remarcable.com**](http://info-remarcable.com). For information about applying for a position with Remarcable, please reference [remarcable.com](http://remarcable.com). ## Skills - Book of Business Management - Return On Investment - Construction - Salesforce - PayPal - Totango - Onboarding - Phishing - Executive Business Reviews - Digital Transformation - Account Management - Business-to-Business (B2b) Sales - Quarterly Business Review (Qbr) - Value Realization - Annual Recurring Revenue - Customer Relationship Management - Procurement - Churn Analysis - Software as a Service (SaaS) - Upselling ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Paid Time Off (Pto) - 401(k) Plans ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Customer Success jobs](https://www.foundrole.com/careers/customer-service/customer-success?utm_source=ai_markdown)- [Customer Success Manager jobs](https://www.foundrole.com/careers/customer-service/customer-success/customer-success-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 115784 jobs - [Nebraska](https://www.foundrole.com/locations/us/nebraska?utm_source=ai_markdown) — 16054 jobs - [Omaha, NE](https://www.foundrole.com/locations/us/nebraska/omaha?utm_source=ai_markdown) — 6042 jobs ## Related pages - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 115784 jobs - [Nebraska](https://www.foundrole.com/locations/us/nebraska?utm_source=ai_markdown) — 16054 jobs - [Omaha, NE](https://www.foundrole.com/locations/us/nebraska/omaha?utm_source=ai_markdown) — 6042 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)