--- title: Remote Customer Success Manager at 1mind description: 1mind is hiring for the Customer Success Manager role. Pays $165K–$190K per year. Full-time, remote role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-success-manager-at-1mind-01a0f02f-cce3-70fb-919a-4e0de584ae2f date: 2026-11-15T01:26:44Z og_description: Join 1mind as Customer Success Manager. Pays $165K–$190K per year. Full-time, remote role. Requires 5+ years of experience. og_image: https://www.foundrole.com/og/oef6qj.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | 1mind | | **Location** | Remote | | **Salary** | $165K/yr - $190K/yr | | **Type** | Full Time | | **Posted** | Oct 13, 2026 | ## Remote check **Fully remote: passed our check.** The role itself is remote, with no recurring office days, travel under 10%, no on-site duties and no end date on the remote setup. - "This is a fully remote opportunity and can be worked from any location in the United States.*" **Where you can work from:** United States ## Is this job real? **Ghost job check:** B · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** 1mind sponsors H-1B visas. It filed 5 H-1B petitions (FY2026 Q1 – FY2026 Q4). - **E-Verify:** No E-Verify enrollment on record for 1mind. ## Pay for similar jobs Most similar jobs pay $104,000 – $171,000 a year (median $135,000). ## Description **Job Title:** Customer Success Manager *This is a fully remote opportunity and can be worked from any location in the United States.* ## **About Us** **1mind is building the next generation of revenue teams.** We are creating a new category of enterprise software: **Autonomous Customer Experience.** Our platform deploys **Superhumans**, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking. **Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins.** ## **About the Role** We are looking for a full-cycle Customer Success Manager to own customer outcomes at 1mind from onboarding through renewal and expansion. You will partner closely with customers and internal teams to ensure Superhumans are delivering measurable value, and aligned with each customer’s go-to-market goals. You will be accountable for customer outcomes, guide customers through launch, measure impact, and act as a long-term strategic advisor as use cases scale across teams and workflows. You’re a force multiplier – turning customer success metrics into repeatable deployments, and turning learnings into playbooks that scale across accounts. ## **What You’ll Do** - Own a portfolio of customers from post-contract signature onboarding through renewal and growth, with accountability for outcomes and long-term success - Drive adoption and value realization through onboarding, enablement, and ongoing engagement, guiding customers through change as workflows evolve - Partner with customers to define success criteria and connect product usage to meaningful business outcomes - Serve as a strategic advisor to stakeholders across revenue, marketing, and operations teams - Lead renewals with a proactive, value-driven approach and identify expansion opportunities - Maintain clear visibility into customer health and communicate impact through business reviews focused on outcomes and next steps - Share customer insights internally to influence product direction and help scale repeatable success practices - Operate with a strong bias to action and comfort navigating ambiguity ## **What You’ll Bring** - 5+ years of experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS - Track record owning complex, multi-stakeholder relationships end-to-end — from onboarding and implementation through renewal and expansion - Experience with enterprise B2B customers and GTM-focused use cases preferred - Familiarity with marketing automation, orchestration, or attribution platforms a plus - Hands-on experience with tools like Salesforce and Claude a plus - PMP, CSM, or similar certification a plus ## **Why Join Us** - Be at the forefront of AI-powered GTM operations - Shape the future of how humans and AI collaborate in high-stakes business environments. - Work alongside a team of builders at the forefront of AI, product design, and GTM innovation. - Design for a product that lives at the intersection of visual design, voice, motion, and intelligence. - Remote-first, fast-moving culture with ownership, autonomy, and impact from day one. - Increase your network of Superhumans! The total target cash range for this position is **$165,000** to **$190,000**. Total target cash includes base salary and a target incentive. The total direct compensation package for this position may include stock options, benefits, and/or other applicable incentives. 1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. The hiring manager will share more details about the full compensation package and benefits as you move through the process. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are passionate about learning and excited about what we are doing, then we want to hear from you! [Please note that all legitimate communication from 1mind will come only from email addresses ending in @[1mind.com](http://1mind.com). We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at ] *We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment - all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.* ### #LI-Remote   ## Skills - Salesforce - Graphic Design - Stakeholder Management - Influencing - Onboarding - Customer Success Management - Account Management - Business-to-Business (B2b) Sales - Automation - Value Realization - Visual Design - Google Tag Manager - Project Management Professional Certification - Claude (Ai Model) - Customer Insights - Software as a Service (SaaS) ## Benefits - Employee Stock Options (ESOs) ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Customer Success jobs](https://www.foundrole.com/careers/customer-service/customer-success?utm_source=ai_markdown)- [Customer Success Manager jobs](https://www.foundrole.com/careers/customer-service/customer-success/customer-success-manager?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Software Products](https://www.foundrole.com/sectors/technology/software-products?utm_source=ai_markdown) — 118918 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)