---
title: Customer Service Representative Call Center
description: Berlin-Wheeler is hiring for the Customer Service Representative Call Center role.
  Pays $11 per hour. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/customer-service-representative-call-center-at-berlin-wheeler-01a0eab4-6831-76ac-86a8-2ee42231fdad
date: 2026-09-29T01:16:21Z
og_description: Join Berlin-Wheeler as Customer Service Representative Call Center. Pays $11 per
  hour. Full-time, remote role.
og_image: https://www.foundrole.com/og/eey7h8.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Berlin-Wheeler |
| **Location** | Remote |
| **Salary** | $11/hr |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |

## Remote check

**Fully remote: passed our check.** The role itself is remote, with no recurring office days, travel under 10%, no on-site duties and no end date on the remote setup.

- Job title: "Remote Customer Service Representative - Call Center | Kansas"
- "100% Remote | Full-Time | Kansas Residents Only"
- "Work from home in a full-time customer service and call center job helping members schedule transportation for healthcare services."
- "100% Work From Home"

**Where you can work from:** Kansas
## Description

100% Remote | Full-Time | Kansas Residents Only

Pay: $11hr to start then after 90 days $12hr guaranteed!

Work from home in a full-time customer service and call center job helping members schedule transportation for healthcare services.

Berlin-Wheeler, Inc. is hiring a **Remote Customer Service Representative - Call Center** to support our Non-Emergency Medical Transportation (NEMT) team. In this remote customer service job, you'll answer inbound calls, assist members with transportation scheduling, update ride details, and provide professional support in a fast-paced call center environment.

This job is a strong fit for people with experience in customer service, call center, contact center, inbound call center, member services, scheduling, dispatch, healthcare support, retail, hospitality, or other phone-based jobs. You do not need previous NEMT, healthcare, or transportation experience to get started. Paid training is provided.

**What You'll Do**

- Answer inbound customer service calls from members
- Help schedule transportation to medical appointments and healthcare services
- Update, change, or cancel transportation reservations
- Verify member and trip information
- Enter accurate information into company systems
- Communicate with transportation providers and healthcare facilities
- Document customer and member interactions clearly and accurately
- Follow procedures, client requirements, and compliance standards
- Provide respectful, professional support in a remote call center setting

**What We're Looking For**

- Must currently live in Kansas
- High school diploma or GED
- Basic computer skills
- Reliable internet and a secure, quiet home workspace
- Strong verbal communication and active listening skills
- Reliable attendance and punctuality
- Ability to work independently in a remote environment
- Comfort handling inbound calls throughout the day

**Helpful Experience** Customer service, call center, contact center, inbound call center, member services, healthcare, medical office, patient services, scheduling, dispatch, insurance, retail, or hospitality experience is helpful but not required.

**What We Offer**

- 100% Work From Home
- Paid Training
- Full-Time Employment
- Supportive Team Environment
- Ongoing Coaching
- Paid time off
- Paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) / retirement benefits

**Schedule** Full-time schedules may include day shifts, evening shifts, and weekend availability.

If you're dependable, comfortable on the phone, and ready to help members every day, apply today.
## Skills

- Active Listening
- Punctuality
- Call Center Operations
- Basic Computer Skills
- Ability to Work Independently
- Reservation Management
- Communication
- Inbound Call Handling
- Customer Service
- Medical Office Administration
## Benefits

- Professional Development
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (Pto)
- 401(k) Plans

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/customer-service-representative-call-center-at-berlin-wheeler-01a0eab4-6831-76ac-86a8-2ee42231fdad?utm_source=ai_markdown)

## Related

- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)