--- title: Customer Service Representative description: Professional Plastics is hiring for the Customer Service Representative role in Angola, NY. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-service-representative-at-professional-plastics-01a18502-b601-7321-ae48-b35d14a4f4bf date: 2026-10-29T01:46:35Z og_description: Join Professional Plastics as Customer Service Representative in Angola, NY. Pays $20–$24 per hour. Full-time, on-site role. og_image: https://www.foundrole.com/og/ijoxn0.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Professional Plastics | | **Location** | Angola, NY | | **Salary** | $20/hr - $24/hr | | **Type** | Full Time | | **Posted** | Oct 28, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Professional Plastics. - **E-Verify:** No E-Verify enrollment on record for Professional Plastics. ## Pay for similar jobs Most similar jobs pay $45,000 – $52,000 a year (median $47,000). ## Description **Position Summary:** The primary role of the Customer Service Representative is to sell the product line and maximize gross profit for the company. The Customer Service Representative will listen to customer concerns, answer customer questions and provide information about the company’s products, services, pricing and support, while closing sales. **Essential Duties and Responsibilities:** Include the following, as well as other duties that may be assigned: - Sell product line; maximize gross profit percentage on each order - Create sales orders - Manage inbound phone calls from web generated requests; provide pricing and delivery information - Respond to customer inquiries and concerns; provide knowledge of product line and applications - Research and source materials with specifications from manufacturers and vendors; negotiate pricing to facilitate sales - Assist walk-in customers when necessary or directed - Process fabricated jobs through Work in Progress when required - Collaborate with purchasing team to procure materials for order fulfillment - Attend and participate in team meetings and training sessions **Education and Experience:** - High School Diploma or equivalent - 1-3 years’ experience in an administrative/customer service/sales role **Knowledge, Skills, and Abilities:** - Proficiency in Microsoft Office Suite (Word, Outlook, Excel) - Proficiency in standard office and database programs/equipment - Knowledge of ERP systems **Benefits Package:** - DailyPay Earned Wage Access - Medical - Dental - Vision - Flexible Spending Account - 401K Plan with Company Match - Basic Life and AD&D - Voluntary Life Insurance - Long Term Disability - Employee Assistance Program - Paid Time Off (PTO) - Paid Holidays - Morgan Stanley Financial Advice - Short Term Disability - Accident, Critical Illness and Hospital Indemnity - MetLife Legal Plan - Norton LifeLock - United Pet Care Discount Program - LifeMart Employee Discounts **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to type, use telephonic devices and view data on computer screens. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift/and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. **Work Environment:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment. The noise level in the work environment is usually moderate. **Job Type:** Full-time **Equal Opportunity Employer**: Disability/Veteran ## Skills - Enterprise Resource Planning - Order Fulfillment - Microsoft Excel - Database Management - Purchasing - Microsoft Word - Microsoft Outlook - Microsoft Office - Sales - Customer Service ## Benefits - Tax-Advantaged Accounts - Paid Time Off (Pto) - 401(k) Plans - Legal Services - Discounts/Reimbursements - Disability Insurance - Mental Health - Life Insurance ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [New York](https://www.foundrole.com/locations/us/new-york?utm_source=ai_markdown) — 165313 jobs - [Specialty Wholesale](https://www.foundrole.com/sectors/retail-and-wholesale/specialty-wholesale?utm_source=ai_markdown) — 10227 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)