--- title: Customer Service Representative description: Eagle Bank and Trust Company is hiring for the Customer Service Representative role in Bethesda, MD. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-service-representative-at-eagle-bank-and-trust-company-01a189f1-50fc-750f-964f-c345f4df7f4b date: 2026-10-30T00:16:22Z og_description: Join Eagle Bank and Trust Company as Customer Service Representative in Bethesda, MD. Pays $23.24–$33.44 per hour. og_image: https://www.foundrole.com/og/g4qxba.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Eagle Bank and Trust Company | | **Location** | Bethesda, MD | | **Salary** | $23.24/hr - $33.44/hr | | **Posted** | Oct 29, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** No H-1B sponsorship on record for Eagle Bank and Trust Company. - **E-Verify:** No E-Verify enrollment on record for Eagle Bank and Trust Company. ## Pay for similar jobs Most similar jobs pay $39,000 – $50,000 a year (median $42,000). ## Description ## Overview We are a values driven organization putting **Relationships FIRST**. EagleBank (NASDAQ – EGBN) is focused on being **Flexible, Involved, Responsive, Strong, and Trusted**. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected hourly pay for this position is: $23.24 to $33.44. ## Responsibilities The Customer Service Representative establishes, retains and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Processes teller transactions and balances cash accurately and efficiently. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments. Possesses strong knowledge of the platform and teller systems. Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals. Serves as main point of contact for client problem resolution. Complies with policies, procedures, rules and regulations, and completes training requirements as warranted for the position. ## Qualifications **Requirements:** - H.S. Diploma or General Education Degree (GED) or equivalent - 1 year cash handling - 2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking - Knowledge of Platform and Teller system - Exhibits professionalism with internal and external customers - Knowledge of deposit products and services - Knowledge of banking regulations, policies, and procedures - Basic knowledge of MS Office products Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed. ## Skills - Problem Resolution - Deposit Products - Banking Regulations - Cross-Selling - Banking - Bank Teller Operations - Cash Handling - Microsoft Office - Relationship Management - Communication - Customer Service ## Benefits - 401(k) Plans - Tax-Advantaged Accounts ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Banking](https://www.foundrole.com/sectors/financial-services/banking?utm_source=ai_markdown) — 129467 jobs - [Maryland](https://www.foundrole.com/locations/us/maryland?utm_source=ai_markdown) — 55771 jobs - [Bethesda, MD](https://www.foundrole.com/locations/us/maryland/bethesda?utm_source=ai_markdown) — 2298 jobs ## Related pages - [Banking](https://www.foundrole.com/sectors/financial-services/banking?utm_source=ai_markdown) — 129467 jobs - [Maryland](https://www.foundrole.com/locations/us/maryland?utm_source=ai_markdown) — 55771 jobs - [Bethesda, MD](https://www.foundrole.com/locations/us/maryland/bethesda?utm_source=ai_markdown) — 2298 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)