--- title: Customer Service Rep at Mapei in Dalton, GA description: Mapei is hiring for the Customer Service Rep role in Dalton, GA. Pays $22–$23 per hour. Full-time role. See the full description and apply. type: job url: https://www.foundrole.com/jobs/customer-service-rep-at-mapei-01a1a43a-16de-7d51-93cd-4aa34aee9a28 date: 2026-11-04T02:15:43Z og_description: Join Mapei as Customer Service Rep in Dalton, GA. Pays $22–$23 per hour. Full-time role. Requires 2+ years of experience. og_image: https://www.foundrole.com/og/ijgau0.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Mapei | | **Location** | Garland, TX | | **Salary** | $22/hr - $23/hr | | **Type** | Full Time | | **Posted** | Nov 03, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Mapei sponsors H-1B visas. It filed 2 H-1B petitions (FY2025 Q4 – FY2026 Q3). - **E-Verify:** No E-Verify enrollment on record for Mapei. ## Pay for similar jobs Most similar jobs pay $35,000 – $40,000 a year (median $37,000). ## Description Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. As a **Customer Service Order Entry Specialist,** you’ll help keep customer orders moving smoothly by entering and verifying order details, coordinating with internal teams, and providing timely order confirmations. Your accuracy and commitment to service will help deliver a positive customer experience. **Key Responsibilities:** - Enter, update, and process customer orders accurately in the company’s ERP system. - Verify order details, pricing, and inventory availability; assign appropriate ship dates and shipping locations. - Monitor and validate Electronic Data Interchange (EDI) orders, maintain product cross-references, and resolve transaction issues. - Partner with Account Specialists and internal teams to address customer inquiries and support timely order fulfillment. - Provide order confirmations and maintain organized electronic purchase order records. - Process order changes and cancellations, resolving discrepancies in product descriptions, quantities, and pricing. - Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements. - Perform other related duties as assigned. **What's in it for you:**  - Base hourly pay rate between $22.00 and $23.00 p/hr, based on experience. - FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and low deductibles. - 17 Days of paid, sick and vacation time annually (days are prorated in year one). - 401K retirement with up to 6% matching program. - Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services. - Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more. **Qualifications:** - High school diploma or equivalent required. - Minimum of two years of experience in data entry and/or customer service. - Proficiency in data entry software, ERP systems such as Microsoft D365, CRM applications, and Microsoft Outlook, Excel, and Word. - Experience with Electronic Data Interchange (EDI). - Strong attention to detail, accuracy, and organization, with the ability to manage multiple priorities in a fast-paced environment. - Strong communication, customer service, and problem-solving skills, with a collaborative approach to working with customers and internal teams. Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V) MAPEIP2   ## Skills - Enterprise Resource Planning - Order Fulfillment - Building Management Systems (Bms) - Microsoft Dynamics 365 - Microsoft Excel - Problem Solving - Electronic Data Interchange EDI Software - Purchase Order Management - Customer Relationship Management - Microsoft Word - Environment Health And Safety - Data Entry - Microsoft Outlook - Attention to Detail - Communication - Customer Service - Regulatory Compliance ## Benefits - Paid Time Off (Pto) - 401(k) Plans - Financial Aid/Assistance - Life Insurance - Health Insurance ## Related - [Customer Service jobs](https://www.foundrole.com/careers/customer-service?utm_source=ai_markdown)- [Contact Center jobs](https://www.foundrole.com/careers/customer-service/contact-center?utm_source=ai_markdown)- [Customer Service Representative jobs](https://www.foundrole.com/careers/customer-service/contact-center/customer-service-representative?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Related pages - [Texas](https://www.foundrole.com/locations/us/texas?utm_source=ai_markdown) — 262164 jobs - [Chemical Manufacturing](https://www.foundrole.com/sectors/manufacturing/chemical-manufacturing?utm_source=ai_markdown) — 27005 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)