---
title: Customer Service Manager at Altitude Trampoline Parks
description: Altitude Trampoline Parks is hiring for the Customer Service Manager role in Kissimmee,
  FL. Part-time role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/customer-service-manager-at-altitude-trampoline-parks-01a0d5a8-c5a3-73b9-aad3-856641ac65ec
date: 2026-09-28T02:24:56Z
og_description: Join Altitude Trampoline Parks as Customer Service Manager in Kissimmee, FL. Pays
  $16–$18 per hour. Part-time role.
og_image: https://www.foundrole.com/og/az4jco.png
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---

| | |
|---|---|
| **Company** | Altitude Trampoline Parks |
| **Location** | Kissimmee, FL |
| **Salary** | $16/hr - $18/hr |
| **Type** | Part Time |
| **Posted** | Sep 24, 2026 |
## Description

**INTRODUCTION**

Altitude Trampoline Park in Kissimmee FL is growing its leadership team. We are interviewing for the role of Customer Service Manager. The successful candidate must have a High School Diploma or equivalent with two years of experience in customer relations. A college degree is preferred. Must also have excellent communication skills, computer experience, and supervisory experience.

**PRIMARY JOB RESPONSIBILITIES**

- Assist General Manager in staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and developing personal growth opportunities
- Assist the General Manager with follow up on staff by in communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
- Provides overall management and leadership of the Customer Service Team focused on providing excellent customer service.
- Assesses the training needs of the Customer Service Team and oversees the training development and delivery.
- Identifies and implements process improvements across the Customer Service department as well as other departments when necessary.
- Makes Customer Service policy recommendations that align with the strategic direction of the company and/or provide better service to our customers.
- Ensures Customer Service team is adhering to company policies and guidelines.
- Creates a unified Customer Service team through effective communication, team building, motivation, and recognition. Leads Customer
- Handles the more complex customer issues as well as escalated customer calls.
- Reviews and approves adjustments and escalated payment arrangements.
- Performs Customer Service Supervisor duties when the need arises.

**ADDITIONAL RESPONSIBILITIES**

- Provides or performs other services as needed or required by General Manager

**CONTROLS OVERWORK**

Works under the direct supervision of General Manager and Assistant General Manager who will indicate general assignments, limitations, and priorities.

**SKILLS AND KNOWLEDGE**

- Minimum of 1- 2 years of management experience
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
- Ability to handle multiple assignments on a timely basis with a high degree of accuracy
## Skills

- Policy Recommendations
- Planning
- Client Relations
- Supervisory Skills
- Interviewing Skills
- Coordinating
- Human Resources
- Leadership
- Counseling
- Organizational Skills
- Communication
- Recruitment
- Coaching
- Customer Service
## Benefits

- Company Events

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/customer-service-manager-at-altitude-trampoline-parks-01a0d5a8-c5a3-73b9-aad3-856641ac65ec?utm_source=ai_markdown)

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