---
title: Appointment Scheduler / Customer Service Representative
description: Bath Planet is hiring for the Appointment Scheduler / Customer Service Representative
  role. Full-time role. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/customer-service-appointment-scheduler-at-bath-planet-01a10de3-8b20-7f36-a6bf-3468f661055a
date: 2026-11-15T01:26:44Z
og_description: Join Bath Planet as Appointment Scheduler / Customer Service Representative in
  Creve Coeur, IL. Pays $16.5–$25 per hour.
og_image: https://www.foundrole.com/og/4yjwhq.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | Bath Planet |
| **Location** | Pekin, IL |
| **Salary** | $16.5/hr - $25/hr |
| **Type** | Full Time |
| **Posted** | Oct 05, 2026 |

## Is this job real?

**Ghost job check:** B · Low risk. Probably a real opening.

## Visa sponsorship

- **H-1B:** No H-1B sponsorship on record for Bath Planet.
- **E-Verify:** No E-Verify enrollment on record for Bath Planet.

## Pay for similar jobs

Most similar jobs pay $43,000 – $59,000 a year (median $51,000).

## Description

**Appointment Scheduler / Customer Service Representative -** Creve Coeur, IL  
 

**About Us**

Perfect Choice Home Solutions is a growing home improvement company specializing in roofing, windows, siding, and bathroom remodeling. We pride ourselves on providing high-quality service and a strong customer experience from the very first interaction.

**Position Overview**

We are seeking a motivated and reliable Customer Service Appointment Scheduler to join our team. In this role, you will be the first point of contact for prospective customers, scheduling free in-home consultations and ensuring a positive, professional experience.

**Key Responsibilities**

- Make outbound and receive inbound calls to schedule appointments
- Speak with homeowners to gather basic information and set qualified appointments
- Clearly explain the purpose of our free in-home consultation
- Maintain accurate records of calls and appointments in our system
- Follow provided scripts while maintaining a natural, conversational tone
- Confirm, reschedule, and manage appointment calendars
- Meet daily/weekly call and scheduling targets

**Qualifications**

- Previous call center, customer service, or appointment setting experience preferred
- Strong communication and phone skills
- Comfortable handling objections and keeping conversations on track
- Basic computer skills and ability to learn CRM systems
- Self-motivated, dependable, and goal-oriented
- Positive attitude and professional demeanor

**Compensation & Benefits**

- Competitive hourly pay
- Performance-based monthly bonuses and incentives
- Paid training
- Opportunities for advancement
- Supportive team environment

**What Success Looks Like**

- Consistently meeting or exceeding appointment-setting goals
- Maintaining high-quality customer interactions
- Keeping schedules organized and up to date

**How to Apply**

Submit your resume along with a brief description of your experience in customer service or appointment setting.
## Skills

- Self-Motivation
- Appointment Setting
- Customer Relationship Management
- Basic Computer Skills
- Telephone Etiquette
- Communication
- Inbound Call Handling
- Goal-Oriented
- Outbound Sales
- Customer Service
## Benefits

- Professional Development

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