---
title: Customer Marketing Specialist at Polymarket
description: Polymarket is hiring for the Customer Marketing Specialist role in New York, NY.
  Pays $100K–$125K per year. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/customer-marketing-specialist-at-polymarket-01a0c519-ddf5-713a-b1f6-687523f72988
date: 2026-09-28T02:31:10Z
og_description: Join Polymarket as Customer Marketing Specialist in New York, NY. Pays $100K–$125K
  per year. Full-time, on-site role.
og_image: https://www.foundrole.com/og/jsxbul.png
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---

| | |
|---|---|
| **Company** | Polymarket |
| **Location** | New York, United States |
| **Salary** | $100K/yr - $125K/yr |
| **Type** | Full Time |
| **Posted** | Sep 23, 2026 |
## Description

## **About Polymarket**

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

## **About the Role**

Polymarket is looking for a CRM Specialist to support retention strategy across the customer lifecycle for Polymarket's US App and [polymarket.com](http://polymarket.com). You'll help build and optimize campaigns across email, push, in-app, and SMS — driving conversion, engagement, and reactivation across one of the fastest-moving products in media and finance.

This role sits at the intersection of marketing, product, and data. You'll run fast experiments, support micro-segmentation strategies, and help ensure Polymarket is always relevant when live markets and breaking news create moments that matter.

## **What You'll Do**

- Support end-to-end retention strategy across the customer lifecycle for Polymarket's US App and [polymarket.com](http://polymarket.com)

- Build and optimize email, push, and in-app campaigns to drive conversion across company initiatives

- Help design programs covering engagement, cross-sell, churn mitigation, and reactivation

- Support micro-segmentation strategies to deliver the right message, right channel, right moment — with proof it moved the needle

- Support real-time triggered messaging tied to live market events, ensuring Polymarket is always relevant when it matters most

- Run fast, data-driven experiments to increase engagement around key events, markets, and moments

- Track core retention metrics; report weekly to marketing leadership and product on performance, experiment results, and LTV trends

- Partner with Product on feature adoption, notification strategy, and real-time messaging systems

- Collaborate with Data on modeling, cohort analysis, and predictive segmentation

- Work with Design on campaign creative and to optimize content based on experimentation

## **What We're Looking For**

- 1–3 years of experience in retention, lifecycle, or growth marketing

- Hands-on experience with common CRM platforms (e.g. Braze, [Customer.io](http://Customer.io), Optimove) used to build customer journeys

- Experience with segmentation across CDPs (e.g. Hightouch, Segment)

- Exposure to retention across web and mobile

- Strong analytical instincts — comfortable working with cohorts, funnels, and experimentation

- Working understanding of segmentation, personalization, and orchestration strategy

- Clear communicator who can move quickly in a high-velocity, event-driven product

- Comfortable working non-traditional hours around live events and breaking news, including evenings and weekends

- (Plus) Experience with trading, OSBs, crypto, or real-time marketplaces

## **Benefits**

- Competitive salary & equity

- Unlimited PTO

- Full Health, Vision, & Dental coverage

- 401k match

- Hardware setup: new MacBook Pro, big display, & accessories

## **Pay Transparency**

Base salary range: $100,000 to $125,000 annually, plus equity and benefits.

This range reflects a good-faith estimate for this position. Experience levels vary widely within a title here, so please reach out even if your expectations fall outside it. We're always happy to chat.
## Skills

- Live Events
- Customer Lifetime Value (Ltv)
- Growth Marketing
- Cryptocurrency
- Message Queues
- Agile Velocity
- HTTP/HTTPS
- Breaking News Reporting
- Braze
- Cohort Analysis
- Trading
- Customer Relationship Management
- Customer Retention
- Cross-Selling
- Customer Data Platform (Cdp)
- Customer Lifecycle Management
- Funnel Optimization
- Market Segmentation
- Segment (Twilio Segment)
- Leadership
- Customer Journey Mapping
- Event-Driven Architecture
- Personalization
- Network Segmentation
## Benefits

- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (Pto)
- 401(k) Plans

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/customer-marketing-specialist-at-polymarket-01a0c519-ddf5-713a-b1f6-687523f72988?utm_source=ai_markdown)

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