---
title: Customer Experience & Administrative Coordinator
description: Luxury Bath is hiring for the Customer Experience & Administrative Coordinator
  role in San Diego, CA. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/customer-experience-and-administrative-coordinator-at-luxury-bath-01a0d501-bea6-72d3-a99b-441e23bc09bf
date: 2026-09-28T02:28:45Z
og_description: Join Luxury Bath as Customer Experience & Administrative Coordinator in San Diego,
  CA. Pays $20–$23 per hour. Full-time, on-site role.
og_image: https://www.foundrole.com/og/hp0pf5.png
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  - label: Home
    url: https://www.foundrole.com/
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---

| | |
|---|---|
| **Company** | Luxury Bath |
| **Location** | La Mesa, CA |
| **Salary** | $20/hr - $23/hr |
| **Type** | Full Time |
| **Posted** | Sep 24, 2026 |
## Description

# ***Customer Experience & Administrative Coordinator***

**American Bathroom Remodelers**  
**San Diego, CA | In-Office**

American Bathroom Remodelers is looking for a dependable, organized, **technologically proficient** Customer Experience & Administrative Coordinator to join our growing team.

This is more than a traditional call center role. You’ll support customers while also working closely with our **sales, marketing, operations, and administrative teams** to help keep appointments, schedules, leads, and day-to-day tasks moving.

We’re looking for someone who is comfortable wearing multiple hats, learning new systems quickly, and adapting as priorities and processes change.

## **What You’ll Do**

- Answer incoming calls and communicate with customers by phone, text, and email
- Follow up with new and existing leads
- Schedule, confirm, reschedule, and manage customer appointments
- Coordinate calendars for our Design Coordinators
- Keep CRM records, notes, and lead information accurate
- Assist with administrative tasks, reports, spreadsheets, and meeting follow-up
- Support marketing with basic social media, research, lead tracking, and projects
- Help identify and resolve scheduling or communication issues
- Learn, use, and troubleshoot new software, platforms, and internal systems

## ***Who We’re Looking For***

You should be:

- Friendly, confident, and professional on the phone
- Highly organized and detail-oriented
- Dependable and strong at follow-through
- Comfortable juggling multiple priorities
- Proactive and willing to help where needed
- **Technologically proficient and comfortable learning new software and systems quickly**
- Comfortable working with CRM platforms, email, calendars, spreadsheets, web-based tools, and business applications
- Resourceful when troubleshooting unfamiliar systems or processes
- Able to learn new technology without requiring constant step-by-step direction
- Someone who takes ownership and helps keep things moving

Customer service, administrative, scheduling, call center, sales support, CRM, or home-improvement experience is helpful, but not required.

We would rather hire someone who is **intelligent, dependable, resourceful, adaptable, technologically proficient, and great with people** than someone who simply checks every box on a resume.

## **To Apply**

Please send your resume along with a short introduction telling us a little about yourself, how you work, your experience with technology and business software, and what you’re looking for in your next position.

Skip the generic cover letter. We’re interested in finding the right **mutual fit**.
## Skills

- Spreadsheets
- Customer Relationship Management
- Client Support
- Social Media
- Lead Tracking
- Attention to Detail
- Organizational Skills
- Communication
- Detail Oriented
- Customer Service

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/customer-experience-and-administrative-coordinator-at-luxury-bath-01a0d501-bea6-72d3-a99b-441e23bc09bf?utm_source=ai_markdown)

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