--- title: Credit & Collections Specialist at Crystal Clean description: Crystal Clean is hiring for the Credit & Collections Specialist role in Hoffman Estates, IL. See the full description and apply. type: job url: https://www.foundrole.com/jobs/credit-and-collections-specialist-at-crystal-clean-01a1ccf8-93e4-78cf-90c1-89baa7fb8092 date: 2026-11-12T00:15:40Z og_description: Join Crystal Clean as Credit & Collections Specialist in Hoffman Estates, IL. Pays $25–$28 per hour. Requires 1+ year of experience. og_image: https://www.foundrole.com/og/uv3rqe.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | [Crystal Clean](https://www.foundrole.com/companies/crystal-clean?utm_source=ai_markdown) | | **Location** | Hoffman Estates, IL | | **Salary** | $25/hr - $28/hr | | **Posted** | Nov 11, 2026 | ## Is this job real? **Ghost job check:** A · Low risk. Probably a real opening. ## Visa sponsorship - **H-1B:** Crystal Clean sponsors H-1B visas. - **E-Verify:** Crystal Clean uses E-Verify. ## Pay for similar jobs Most similar jobs pay $46,000 – $62,000 a year (median $53,000). ## Description The Credit & Collections Specialist is responsible for managing customer accounts to ensure the timely collection of outstanding receivables while maintaining positive customer relationships. This role monitors assigned accounts, follows up on past-due balances, investigates and resolves billing and payment discrepancies, and collaborates with customers and internal stakeholders to address collection issues. The Credit & Collections Specialist plays a key role in reducing delinquency, improving cash flow, and supporting the organization's financial objectives through effective account management and customer service. Success in this role requires strong communication skills, attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. **Essential Functions** - Handle Collection calls and/or correspondence in a fast-paced goal-oriented Collection Department. - Accountable for reducing delinquency on assigned accounts. - Responsible for monitoring and maintaining assigned accounts. - Provide customer service regarding collection issues - Communicate and follow up effectively with both customers and branch personnel on a timely basis. - Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers. - Handle a high volume of outgoing calls to assigned delinquent customers. - Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions. - Reconcile customer disputes as they pertain to payment of outstanding balances that are due. - Effectively communicate with customers and co-workers both verbally and written. - Meet departmental and company goals. - Adhere to all Corporate and departmental policies and procedures - Perform other duties and responsibilities as assigned. **Education & Essential Qualifications** - High School Diploma and at least 1 year of experience in Collections and/or Customer Service-related role - Working knowledge of Excel, Outlook, and Word. - Computer literate with excellent knowledge of navigating various computer functions as well as utilizing Windows keyboard commands. - Detail oriented and well organized. - Excellent written and verbal communication abilities. - Ability to prioritize and manage multiple responsibilities. **Preferred Qualifications** - Knowledge of Billing, Collections and Accounts Receivable procedures. **Work Environment** While performing the essential duties of this position, the individual regularly works indoors in an office environment and may be required to sit for extended periods. The individual will regularly be required to talk, hear, see, and use a computer keyboard, mouse, telephone, and other standard office equipment. The noise level in the primary work environment is generally quiet. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of this position. ***Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.*** The anticipated hourly range for this position is $25.00 – $28.00 and includes benefits such as the following: - Health, Dental and Vision insurance - Wellness Program - Flexible Spending Accounts - Life Insurance - Long-Term Disability - Employee Assistance Program - Tuition Reimbursement ## Skills - Cash Flows - Accounts Receivable - Microsoft Excel - Account Management - Office Equipment - Customer Relationship Management - Microsoft Word - Billing - Microsoft Outlook - Computer Literacy - Attention to Detail - Communication - Detail Oriented - Goal-Oriented - Collections - Customer Service ## Benefits - Financial Aid/Assistance - Mental Health - Health and Wellness Programs - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Life Insurance ## Related - [More jobs at Crystal Clean](https://www.foundrole.com/companies/crystal-clean?utm_source=ai_markdown) - [Operations & Administration jobs](https://www.foundrole.com/careers/operations-and-administration?utm_source=ai_markdown)- [Financial Clerk jobs](https://www.foundrole.com/careers/operations-and-administration/financial-clerks?utm_source=ai_markdown)- [Collections Specialist jobs](https://www.foundrole.com/careers/operations-and-administration/financial-clerks/collections-specialist?utm_source=ai_markdown)- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown) ## Explore this job market - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 114223 jobs - [Environmental Services](https://www.foundrole.com/sectors/environmental-services-and-sustainability/environmental-services?utm_source=ai_markdown) — 14103 jobs - [Crystal Clean](https://www.foundrole.com/companies/crystal-clean?utm_source=ai_markdown) — 139 jobs ## Related pages - [Illinois](https://www.foundrole.com/locations/us/illinois?utm_source=ai_markdown) — 114223 jobs - [Environmental Services](https://www.foundrole.com/sectors/environmental-services-and-sustainability/environmental-services?utm_source=ai_markdown) — 14103 jobs - [Crystal Clean](https://www.foundrole.com/companies/crystal-clean?utm_source=ai_markdown) — 139 jobs ## Browse - [Companies](https://www.foundrole.com/companies?utm_source=ai_markdown) - [Jobs by country](https://www.foundrole.com/locations?utm_source=ai_markdown) - [Jobs in the United States by state and city](https://www.foundrole.com/locations/us?utm_source=ai_markdown) - [H1B sponsors by location](https://www.foundrole.com/h1b-sponsors?utm_source=ai_markdown) - [H1B salaries](https://www.foundrole.com/h1b-salaries?utm_source=ai_markdown) - [Sectors and industries](https://www.foundrole.com/sectors?utm_source=ai_markdown) - [Jobs by career field](https://www.foundrole.com/careers?utm_source=ai_markdown) - [Latest jobs](https://www.foundrole.com/jobs/latest?utm_source=ai_markdown)