---
title: Contact Center Agent
description: Colorado Community Health Network is hiring for the Contact Center Agent role
  in Bridgeton, NJ. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/contact-center-agent-at-colorado-community-health-network-01a0e81a-f261-7500-b47b-faa16e181a0f
date: 2026-09-28T13:16:11Z
og_description: Join Colorado Community Health Network as Contact Center Agent in Bridgeton, NJ.
  Pays $16–$18.5 per hour. Full-time role.
og_image: https://www.foundrole.com/og/zi912s.png
breadcrumbs:
  - label: Home
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---

| | |
|---|---|
| **Company** | Colorado Community Health Network |
| **Location** | Bridgeton, NJ |
| **Salary** | $16/hr - $18.5/hr |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |
## Description

Reporting/Department Head: Contact Center Manager

*FLSA Status – Non-Exempt

*EEO Category – Service Worker

Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.

Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

MAJOR FUNCTION: Answers incoming calls for the whole organization.

ESSENTIAL RESPONSIBILITES:

- Perform with the best customer service, phone etiquette
- Following company communication script
- Updating demographics at every point of contact
- Schedule appointments for all providers using appropriate guidelines
- Transfers calls to appropriate department if needed
- Task message to triage nurse if necessary
- Task medication refills to nurse
- Task referral issues to Referral Coordinator
- Verify Insurance coverage patient has
- Schedule appointment with Financial Counselor if needed
- Respond to on-line medication refills (inbox)
- Activate 911 if needed for the caller

OTHER JOB DUTIES:

- Ability to sit for long periods of time
- Other duties as assigned by department head

QUALIFICATIONS:

- HS Diploma or equivalent
- Medical background a plus
- Computer Skills
- Medical Terminology
- Ability to communicate well
- Spanish speaking preferred

***The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.***

***EOE***

**CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:**

- Comprehensive medical, dental, and vision insurance
- Paid time off (vacation, sick leave, and holidays)
- 401(k) retirement plan with employer matching
- Incentive program
- Life and disability insurance
- Continuing education and professional development opportunities
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Reimbursement for licensure and certifications
- Reimbursement for CPR
- Discounted services
- Employee recognition programs
- Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
- Pension plan
- Cancer insurance policies
- Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
- AAA membership (discounted rates)
- BJ’s Wholesale Club membership (discounted rates)
- Direct deposit
- Childcare reimbursement program
- Intersite travel reimbursement
## Skills

- Cardiopulmonary Resuscitation (Cpr)
- Telephone Etiquette
- Spanish
- Medical Terminology
- Insurance Policies
- Customer Service
## Benefits

- Financial Aid/Assistance
- Professional Development
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Critical Illness Insurance
- Employee Programs
- Paid Time Off (Pto)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings
- Tax-Advantaged Accounts

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/contact-center-agent-at-colorado-community-health-network-01a0e81a-f261-7500-b47b-faa16e181a0f?utm_source=ai_markdown)

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