--- title: Complaints Administrative Assistant description: Motorola Solutions is hiring for the Complaints Administrative Assistant role. Pays $47.8K–$49.9K per year. See the full description and apply. type: job url: https://www.foundrole.com/jobs/complaints-administrative-assistant-at-motorola-solutions-01a0de48-691e-7118-9e34-40f926c32edd date: 2026-09-28T02:20:18Z og_description: Join Motorola Solutions as Complaints Administrative Assistant. Pays $47.8K–$49.9K per year. Full-time, remote role. og_image: https://www.foundrole.com/og/8chexd.png breadcrumbs: - label: Home url: https://www.foundrole.com/ - label: Search url: https://www.foundrole.com/jobs --- | | | |---|---| | **Company** | Motorola Solutions | | **Location** | Remote | | **Salary** | $47.8K/yr - $49.9K/yr | | **Type** | Full Time | | **Posted** | Sep 24, 2026 | ## Remote check **Fully remote: passed our check.** The role itself is remote, with no recurring office days, travel under 10%, no on-site duties and no end date on the remote setup. - Job title: "Complaints Administrative Assistant - Remote" - "NOTE: This position is fully remote and candidates can reside anywhere in the United States." **Where you can work from:** United States ## Description ## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it and we are seeking a detail oriented and driven Complaints Administrative Assistant to join our team. ## Job Description **NOTE: This position is fully remote and candidates can reside anywhere in the United States.** The position will discern and review cases from a factual perspective, while also keeping consistent with processes. The position will also generate reports as required and candidates must be comfortable with analyzing data and keeping the department up to date as new production occurs. **This position will involve the following:** ● Handing and/or receiving complaints, incidents, issues ● Claims processing ● Contract and document review ● Data entry ● Logging, pulling evidence ● Estimates and quotes ● Internal audits ● 40% outbound calling debtors to discuss findings of claim review ● Remediations ● Report generation **Required Skills/Experience** ● Excellent verbal and written communication skills ● Strong phone skills with ability to give clear and concise direction ● Strong multi-tasking and organization skills ● Google email, Docs and Sheets experience preferred ● Microsoft Excel and Word (Intermediate to Advanced) experience ● Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience ● Claims and/or Complaints experience a plus Target Base Salary Range - $47,849 to $49,920 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE ## Basic Requirements - High School Diploma or equivalent - 2+ years of experience in an Administrative role - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. ## Travel Requirements None ## Relocation Provided None ## Position Type Experienced ## Referral Payment Plan Yes **Our U.S. Benefits include:** - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! ***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this [Reasonable Accommodations Form](https://docs.google.com/forms/d/e/1FAIpQLSdtFsy5jUxYcf7d7VZGiX_Ennsz162ZUEP6uxLgsdslTV5xgg/viewform) so we can assist you. ## Skills - Report Writing - Microsoft Excel - Microsoft Word - Multitasking - Auto Body Repair - Repossession - Claims Processing - Organizational Skills - Telephone Etiquette - Communication ## Benefits - Health Insurance - Dental Insurance - Vision Insurance - Paid Time Off (Pto) - 401(k) Plans - Employee Stock Options (ESOs) ## How to Apply [Apply for this position](https://www.foundrole.com/jobs/complaints-administrative-assistant-at-motorola-solutions-01a0de48-691e-7118-9e34-40f926c32edd?utm_source=ai_markdown) ## Related - [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)