---
title: Client Care Representative Customer Service & Sales
description: My Pest Pros is hiring for the Client Care Representative Customer Service & Sales
  role in Vienna, VA. See the full description and apply.
type: job
url: https://www.foundrole.com/jobs/client-care-representative-customer-service-and-sales-at-my-pest-pros-llc-01a0b3c2-df5f-7273-8f3e-ad65c116d604
date: 2026-09-28T21:39:49Z
og_description: Join My Pest Pros as Client Care Representative Customer Service & Sales in Vienna,
  VA. Pays $19–$23 per hour. Full-time, on-site role.
og_image: https://www.foundrole.com/og/95pq4m.png
breadcrumbs:
  - label: Home
    url: https://www.foundrole.com/
  - label: Search
    url: https://www.foundrole.com/jobs
---

| | |
|---|---|
| **Company** | My Pest Pros |
| **Location** | Vienna, VA |
| **Salary** | $19/hr - $23/hr |
| **Type** | Full Time |
| **Posted** | Sep 28, 2026 |
## Description

### **Client Care Representative (CCR) – Customer Service & Sales**

### **Full-Time | On-Site | Vienna, VA**

My Pest Pros, a growing, family-owned pest control company serving Virginia, Maryland, and Washington, DC, is looking for a friendly, dependable, and detail-oriented **Client Care Representative (CCR)** to join our Vienna, VA, office.

Our CCRs are at the center of our client experience and daily operations. You’ll answer calls, help clients solve problems, schedule and coordinate services, follow up on open requests and proposals, maintain accurate account information, and help new clients choose the right pest-control services.

This role combines **customer service, sales, and account follow-through**. We’re looking for someone who takes ownership and makes sure clients receive the help they need from the first conversation through resolution.

**Responsibilities**

- Answer calls, emails, and messages professionally and promptly
- Schedule and coordinate appointments with the appropriate technicians
- Explain services, pricing, treatment expectations, and agreements
- Assist prospective clients, send proposals, follow up on leads, and close sales
- Maintain accurate client notes, CRM records, and sales pipeline stages
- Coordinate re-services, urgent requests, and technician follow-ups
- Process payments and assist with collections
- Take ownership of open requests and escalate concerns when appropriate

**What We’re Looking For**

- Previous customer service, administrative, or phone-based experience
- Strong verbal and written communication
- Friendly, empathetic, and solutions-oriented approach
- Excellent attention to detail and organization
- Comfortable using phones, computers, CRM, and scheduling software
- Ability to multitask and remain professional under pressure
- Comfortable discussing pricing and asking for the sale
- Willingness to learn and receive feedback
- Sales or home-service experience is a plus, but not required

**What We Offer**

- Competitive pay plus sales commission opportunities
- Performance bonuses
- Health, dental, vision, and life insurance options
- PTO, separate sick days, and paid holidays
- 401(k) with company match
- Paid training
- Gym membership partial reimbursement
- Team events, contests, and employee recognition
- Opportunities for growth and advancement

**About My Pest Pros**

For more than 14 years, My Pest Pros has protected homes and businesses throughout Virginia, Maryland, and Washington, DC. We’re a family-owned company committed to excellent client care, integrity, accountability, and protecting public health and property.

If you enjoy helping people, solving problems, staying organized, and taking ownership of your work, we’d love to hear from you.

**This position is on-site in Vienna, VA, and is not remote or hybrid.**

- High school diploma or equivalent
- Must pass a background check and drug screen
## Skills

- Willingness To Learn
- Problem Solving
- Customer Relationship Management
- Empathy
- Sales Follow-up
- Multitasking
- Attention to Detail
- Scheduling Software
- Communication
- Collections
- Sales
- Customer Service
## Benefits

- Professional Development
- Fitness Centers/Gyms
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Employee Programs
- Paid Time Off (Pto)
- Sick Leave
- 401(k) Plans
- Company Events

## How to Apply

[Apply for this position](https://www.foundrole.com/jobs/client-care-representative-customer-service-and-sales-at-my-pest-pros-llc-01a0b3c2-df5f-7273-8f3e-ad65c116d604?utm_source=ai_markdown)

## Related

- [Browse all companies](https://www.foundrole.com/companies?utm_source=ai_markdown)